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BMW of Kansas City South
Kansas City, MO
2,091 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,091 Reviews of BMW of Kansas City South
June 20, 2020
Was very helpful and kept me updated as to the progress of my service . He worked with the place where I purchased the vehicle to get the repairs paid for of my service . He worked with the place where I purchased the vehicle to get the repairs paid for More
by Bighamrebecca
Verified CustomerEmployees Worked With
Clinton Wong
June 18, 2020
Clinton is a great service advisor. Trustworthy and upfront. I appreciate his honesty. He’s a great ambassador for the BMW of South KC brand. upfront. I appreciate his honesty. He’s a great ambassador for the BMW of South KC brand. More
by BRYANAHERRMAN
Employees Worked With
Clinton Wong
June 18, 2020
Could do better - expected to be done MondayNot late Could do better - expected to be done Monday Not late Tuesday. When I read the report there were three recommended actions that were not explained in Could do better - expected to be done Monday Not late Tuesday. When I read the report there were three recommended actions that were not explained in time to have had them completed - communication could be better. More
by GEOJOEW
Employees Worked With
Clinton Wong
June 18, 2020
Always the best service and professionalism all around! Truly a luxury experience! Paul was genuine, direct, kind and efficient! I have and will continue to recommend BMW of KC South! Truly a luxury experience! Paul was genuine, direct, kind and efficient! I have and will continue to recommend BMW of KC South! More
by msdenmon
Employees Worked With
Paul Tracy
June 18, 2020
The service department did a good job. They greeted me as soon as I entered the garage and called promptly when the car was ready to be picked up. as soon as I entered the garage and called promptly when the car was ready to be picked up. More
by DALE.NIEHUS
Employees Worked With
Derek Goodhart
June 17, 2020
Mattew Bayer and Paullie Ranker did a fantastic job on my X3 281. It runs so much better and when I get the Allignment it will be even better X3 281. It runs so much better and when I get the Allignment it will be even better More
by rginger66215
Employees Worked With
Matthew Bayer, Paullie Ranker
June 17, 2020
Standard oil change appointment. Opted to wait in the lobby. Half an hour in a get a text with a link to a video of a tech giving me a visual inspection of the undercarriage of my car. Loved that! lobby. Half an hour in a get a text with a link to a video of a tech giving me a visual inspection of the undercarriage of my car. Loved that! More
by matt@ceule.com
Employees Worked With
Clinton Wong, Paul Tracy
June 16, 2020
Paul was excellent during my most recent service experience. He gave me constant updates on the status of my vehicle and answered all of my questions. Paul’s confidence and calm demeanor have made m experience. He gave me constant updates on the status of my vehicle and answered all of my questions. Paul’s confidence and calm demeanor have made me a repeat customer. I look forward to working with him again in the future. More
by ZCaldwell
Employees Worked With
Paul Tracy
