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BMW of Kansas City South

Kansas City, MO

4.8
2,091 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,091 Reviews of BMW of Kansas City South

June 06, 2020

Very honest and reliable sales people and mechanics. Great service, great choice of cars and financing. Hassle free purchase at the best price. I absolutely recommend this dealership. More

by GUILLAUME.L
Recommend Dealer
Yes
Employees Worked With
Kevin Bednar, Matthew Bayer, Clinton Wong
Jul 23, 2020 -

BMW of Kansas City South responded

Guillaume.l, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Kansas City South!

June 05, 2020

Awesome. Very clean and nice people. They got me in and out just in time for work. Exalent job. 25 words is dumb. Should just need a good job. More

by watts.austin
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Keith Heedum, Rodkem Matthews, Samuel Newton, Billy Roskosh, Matthew Bayer, Paul Tracy, Paullie Ranker, Alexander Rogers, Denis Vukorep
Jul 23, 2020 -

BMW of Kansas City South responded

Watts.austin, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South. We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South

June 05, 2020

Service on my X1 Paul did an excellet job keeping me informed with the progression of my vehicle. Very professional and the loaner was very nice. More

by HSCHELL
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Jul 23, 2020 -

BMW of Kansas City South responded

Hschell, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Kansas City South!

June 05, 2020

Very concerned about returning for service, and hesitant to recommend (maybe was not an option) Reason for visit is Service (again not an option) Service managers are awesome! Techs are cause for concer More

by JWBURROWS1966
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer, Paul Tracy
Jul 23, 2020 -

BMW of Kansas City South responded

Jwburrows1966, Thank you for taking the time to share your recent experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (816) 895-6228 so we can work towards a resolution. We look forward to hearing from you.

June 04, 2020

Paul does a solid job being attentive and accommodating. Each time I visit he works to ensure my needs are met and I appreciate the effort. Thanks! More

by hinson8781
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Jul 23, 2020 -

BMW of Kansas City South responded

Hello Hinson8781, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 04, 2020

Great service and people. Came in for a recall item and was asked if I needed anything more. I was in a hurry and didn’t feel pressured to have them look at other things. Would recommend. More

by wallace0
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Jul 23, 2020 -

BMW of Kansas City South responded

Wallace0, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

June 04, 2020

Paul is very professional. Highly recommended! He always goes above and beyond to make sure we are very satisfied. I would give him 10 stars if i could. More

by AKamali
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Jul 23, 2020 -

BMW of Kansas City South responded

Hi Akamali, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

June 04, 2020

This dealership literally makes everything super easy. Go in for service and I’m in and out quickly. Paul Tracy was super easy to work with! More

by SC
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Jul 23, 2020 -

BMW of Kansas City South responded

Sc, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Kansas City South! We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South

June 03, 2020

I appreciate the thoroughness of Clinton Wong... I found him courteous and friendly... I also thought the video walkthrough of the work needed was Awesome!! More

by CALVIN.RICKS
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jun 05, 2020 -

BMW of Kansas City South responded

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 03, 2020

Clinton Wong and the service team were great to work with. My car examination video was helpful as well to see all the services performed. Thank you. More

by Kim Huynh
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jun 05, 2020 -

BMW of Kansas City South responded

Kim Huynh, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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