BMW of Kansas City South

Great environment with helpful staff. Was able to get work done while I waited for inspection and then offered loaner to get me back to work. work done while I waited for inspection and then offered loaner to get me back to work. More

Clinton is always amazing to deal with. Dennis is one of the best salesman I've ever dealt with he actually cares about us. Above and beyond what a typical business person does. Now I did get an email not the best salesman I've ever dealt with he actually cares about us. Above and beyond what a typical business person does. Now I did get an email notification saying my car was due for an oil change when it wasn't due until 2021 but the person emailing me back said I needed it had it done then when I brought it into service they said I didn't need it. Other than that this place is top-notch More

Not a good experience at all. I felt a little disrespected. No help really. When i first came the first time they said i had a valve leak turns out it was my power steerling leaking on my alterna disrespected. No help really. When i first came the first time they said i had a valve leak turns out it was my power steerling leaking on my alternator. They said it will take a minute before needing fixing and also that they will work with me on price never gave me that option. Never explained how serious it really was. Also when i called for an appointment they never told me a time on getting my car looked at they just said drop it off. I dropped my car off at 10 didn’t get looked at till around 5pm. They didn’t want to help the tow guy find the door to drop off the car. They kept asking me could i afford to get my car fix and get the car towed back to my house. They never explained to me that they say it while giving me an oil change just couldn’t do more digging. I felt disrespected and a little out of place like they were trying to prove i didn’t belong getting my car fixed there. I don’t think i ever will be returning back. More

Great service. Car was ready on time. Only repairs done to what was needed. I like the video documentation. I have no additional comments so I’m adding this sentence to meet 25 word minimum. to what was needed. I like the video documentation. I have no additional comments so I’m adding this sentence to meet 25 word minimum. More

Brought my older BMW in. Never I have felt looked down upon in my life for having this car by staff. I sold the car the next day so I would never have to deal with BMW again. upon in my life for having this car by staff. I sold the car the next day so I would never have to deal with BMW again. More

Excellent service, customer oriented, will definitely be back for any complex issues! They came highly recommended by my primary service provider 515 Motorsports. Paulie and the entire service department back for any complex issues! They came highly recommended by my primary service provider 515 Motorsports. Paulie and the entire service department did a bang up job! More

Such a pleasant experience! So impressed with their customer relations. They were very accommodating to my questions during the process. They even delivered our new car to our home, along with a tech t customer relations. They were very accommodating to my questions during the process. They even delivered our new car to our home, along with a tech to help me understand the features. We couldn’t have asked for a better experience. Thank you, Keith Heedum! More

They always take good care of me. Since I already know this ahead of time from previous experience, it is a very easy decision to make. this ahead of time from previous experience, it is a very easy decision to make. More

First class operation! BMW of South K.C always makes visiting their dealership a great experience! I recommend their service & sales teams to anyone in the market to purchase or needing their vehicle se visiting their dealership a great experience! I recommend their service & sales teams to anyone in the market to purchase or needing their vehicle serviced! More

The service guys seem to be tought aggressive sales of service which isn't always bad, but the sales manager is good at taking care of customer concerns, and selling services. service which isn't always bad, but the sales manager is good at taking care of customer concerns, and selling services. More