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BMW of Kansas City South

Kansas City, MO

4.9
2,085 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,085 Reviews of BMW of Kansas City South

May 02, 2020

The pick up and communication wit me during the service period was excellent. Car that was given me was first class. Friendly drop off and pick up. More

by MARK.PATTERSON
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
May 23, 2020 -

BMW of Kansas City South responded

Mark.patterson, thank you for sharing your positive experience!

May 02, 2020

Great service! They diagnosed the problem as soon as I got there and got it fixed right away! Clint was great to work with and kept me informed! More

by brimariecams4
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
May 23, 2020 -

BMW of Kansas City South responded

Brimariecams4, we're glad you had such a wonderful experience with us! We'll let Clinton know that he did great!

May 02, 2020

Giuseppe Baldin was awesome! So helpful and responsive. He answered my emails promptly and had my car ready for the test drive from the moment I arrived. Thanks again! LOVE IT! More

by Marcia
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin
May 23, 2020 -

BMW of Kansas City South responded

Marcia, your satisfaction is our top priority. We're glad Giuseppe could provide you with the best customer service!

May 01, 2020

My experience with buying online was great they kept me updated the entire time and explain step by step process it takes no time Thanks bmw More

by GERDAKILBURN202
Recommend Dealer
Yes
Employees Worked With
Ashley , Colin Coit, Jhoda Edquist, Matthew Bayer, Alexander Rogers
May 22, 2020 -

BMW of Kansas City South responded

Gerdakilburn202, thank you for sharing your positive experience! We're glad we could make your buying experience smooth and informative!

April 30, 2020

Great Experience! 5 stars! Keith Followed up timely and was pleasantly persistent. Paperwork was very smooth. Everything electronic and no dot Patric printer. The video was nice too More

by LARKINOKEEFE
Recommend Dealer
Yes
Employees Worked With
Keith Heedum
May 22, 2020 -

BMW of Kansas City South responded

Larkinokeefe, thank you for sharing your positive experience! Glad we could help!

April 30, 2020

I'll Never Take My Older BMW Anywhere Else for Service Outstanding Customer Service as I've come to expect here (Thanks as always to Clinton Wong, Service Advisor).Repairs were performed expertly, using OE More

by miker8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
April 30, 2020

Yes I would and have done s with my co workers. In a previous lifetime I’ve been a service advisor with BMW and have found Mr Wong to be top-notch and knowledgeable Thanks Clinton! More

by CBROWNCTM
Recommend Dealer
Yes
Employees Worked With
Giusepe, Clinton Wong
May 22, 2020 -

BMW of Kansas City South responded

Cbrownctm, thank you so much for the positive review! We'll be sure to pass the message on to Clinton!

April 29, 2020

Great Experience Buying a Car! We had a great experience throughout the entire process even with the pandemic making things difficult. We thought we were done buying BMWs because o More

by bojayhawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zarrar Warraich, Giuseppe Baldin
May 22, 2020 -

BMW of Kansas City South responded

Bojayhawk, reviews like this give us motivation and help us ensure we provide high-quality care. We're happy we could keep you in the brand. Congratulations on the new BMW!

April 29, 2020

I advised my key was broken and needed new one. They said could check key. Hour later -said it’s broken. $100 please. New key costs $300 More

by DENNYR.WILLIAMS
Recommend Dealer
No
Employees Worked With
Paul Tracy
Jul 23, 2020 -

BMW of Kansas City South responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Please contact our service manager at 816-501-2761 to discuss further. Thank you.

April 29, 2020

Great people, great service, awesome work, my car sounds and drives like new. These guys never let me down. The loaner provided was great. Everything about these guys is first class. Thank you ! Kind More

by ROBINSONTORRES_777
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Paul Tracy, Paullie Ranker
May 22, 2020 -

BMW of Kansas City South responded

Hi Robinsontorres_777! We're so happy we were able to help you out! 100% satisfaction is what we strive for. We're glad that your car is running great!

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