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BMW of Kansas City South

Kansas City, MO

4.9
2,085 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,085 Reviews of BMW of Kansas City South

April 29, 2020

How many trips to the dealer does it take to fix the windshield washers? I am not going to make this my life’s work. Neil Karbank More

by NK0
Recommend Dealer
No
Employees Worked With
Clinton Wong, Derek Goodhart
Jul 23, 2020 -

BMW of Kansas City South responded

Nk0, We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact Matt Bayer at 816-501-2761. Thank you for your time and we look forward to hearing from you soon.

April 27, 2020

BMW South is a great dealership to do business with. The people are competent and professional. I like their processes, they add to level of transparency and openness. I highly recommend them. More

by Carboy48
Recommend Dealer
Yes
Employees Worked With
Zak Appleton , Matthew Bayer, Clinton Wong, Paul Tracy, Derek Goodhart, Chetan “Cheeto” Sampat
May 24, 2020 -

BMW of Kansas City South responded

Carboy48, your satisfaction is our top priority. Thank you so much for the positive feedback! Glad we could help!

April 27, 2020

The technician that came out to my residence to perform the airbag recall was pleasant, courteous, and proficient. Had the recall installed in less than 1/2 hour. More

by Brett
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
May 24, 2020 -

BMW of Kansas City South responded

Brett, your wonderful feedback and rating mean a lot to us. We strive for 100% satisfaction!

April 27, 2020

Love the service department. When I leased my new BMW they said I would have my 3 remaining lease payments waived on my old BMW. That didn’t happen. Apparently that program went away. Couldn’t even get N More

by RMESSICK
Recommend Dealer
No
Employees Worked With
Nicholas Karras, Giuseppe Baldin, Colin Coit, Jhoda Edquist, Clinton Wong, Paul Tracy, Paullie Ranker
Apr 29, 2020 -

BMW of Kansas City South responded

RMESSICK, thank you for taking the time to leave us some feedback. Nick Karras did reach out to our General Manager Jhoda Edquist to assist. He discussed it with you at the time and we regret that the program wasn’t available like your last purchase. It is always our goal to provide a world class experience and hope we can make it so moving forward. Thanks again and have a great day!

Apr 29, 2020 -

BMW of Kansas City South responded

RMESSICK, thank you for taking the time to leave us some feedback. Nick Karras did reach out to our General Manager Jhoda Edquist to assist. He discussed it with you at the time and we regret that the program wasn’t available like your last purchase. It is always our goal to provide a world class experience and hope we can make it so moving forward. Thanks again and have a great day!

April 26, 2020

Great experience, especially for our first visit. I am definitely planning to be back. I appreciate the update and straightforward approach, no pressure either like with additional services needed beyond More

by RJBORREGO
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
May 24, 2020 -

BMW of Kansas City South responded

Rjborrego, we're glad to hear you enjoyed your visit. We strive to make our customers happy!

April 25, 2020

I pulled in to the service bay for the first time and found a very friendly staff, painless accommodations and great workmanship. Very happy with my experience. More

by nolanlawrance
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Derek Goodhart
May 24, 2020 -

BMW of Kansas City South responded

Nolanlawrance, we're glad you had such a wonderful experience with us! We strive for 100% satisfaction.

April 25, 2020

Great experienceHad car outside with key in it so didn’t Great experience Had car outside with key in it so didn’t have to go inside as I asked. Car was washed and vacuumed. Thank you More

by MCR1255
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
May 24, 2020 -

BMW of Kansas City South responded

Mcr1255, your satisfaction is our top priority. We're glad we could meet your expectations!

April 25, 2020

A very pleasant, non-pressured experience. Alex and Jhoda were Knowledgeable, respectful, and and very personable. They were very open with pricing details and the cars history. All in all a great experience More

by EBSTOLTZ10
Recommend Dealer
Yes
Employees Worked With
Jhoda Edquist, Alexander Rogers
May 24, 2020 -

BMW of Kansas City South responded

Ebstoltz10, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Kansas City South!

April 25, 2020

The dealership was clean, very helpful and extremely accommodating. Denis was great to deal with, as well as the finance department who helped with a great interest rate. More

by FISHER0
Recommend Dealer
Yes
Employees Worked With
Denis Vukorep
May 24, 2020 -

BMW of Kansas City South responded

Fisher0, we're happy you found our staff to be so supportive during your experience here at BMW of Kansas City South. Congratulations on the new car!

April 25, 2020

Excellent customer service! Had a great time from the moment we got there to the time we drove off the lot. Kevin did an awesome job making us feel welcome. More

by Alex Fink
Recommend Dealer
Yes
Employees Worked With
Kevin , Alexander Rogers
May 24, 2020 -

BMW of Kansas City South responded

Alex Fink, thank you so much for the positive review! We're glad Kevin made you feel welcomed!

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