BMW of Kansas City South

Paul is always gets me in & out quick & gets me my price estimate promptly. The service dept has never disappointed me. And Clinton is always there to pick out the "perfect" loaner for me! estimate promptly. The service dept has never disappointed me. And Clinton is always there to pick out the "perfect" loaner for me! More

The service rep Clinton Wong is outstanding! He is knowledgeable, warm, and professional. I feel very cared for by him and the team there, and have no complaints at all. I highly recommend them for an knowledgeable, warm, and professional. I feel very cared for by him and the team there, and have no complaints at all. I highly recommend them for any BMW service. More

Excellent customer service over the phone when making initial appointment for service. The greeting process in the service department leaves a lot to be desired though—I was the only customer there and s initial appointment for service. The greeting process in the service department leaves a lot to be desired though—I was the only customer there and stood around a long time waiting when I arrived. The appropriate work on the vehicle seems to have been done at a fair price. More

I always have a good experience friendly people,makes you feel important when I'm I visit 😊 real professional good service I'm learn most parts guys and ladies name great job Hendricks BMW 😊 feel important when I'm I visit 😊 real professional good service I'm learn most parts guys and ladies name great job Hendricks BMW 😊 More

Very professional service and attention to detail. Waiting area is comfortable and large. Everyone I encountered was friendly and welcoming. I will definitely bring my vehicle here again! Waiting area is comfortable and large. Everyone I encountered was friendly and welcoming. I will definitely bring my vehicle here again! More

I took my car in for a complete detail. The service staff were all very courteous and professional. The detailing itself was excellent. I was very pleased with my experience and would not hesitate to go back were all very courteous and professional. The detailing itself was excellent. I was very pleased with my experience and would not hesitate to go back. Thanks again! More

I am very pleased yet again with my experience with BMW of Kansas City South. The service department always handles my concerns professionally and sufficiently while also respecting my ultimate decision on of Kansas City South. The service department always handles my concerns professionally and sufficiently while also respecting my ultimate decision on what I decide to do for my car. They are better than Baron and not nearly as stingy with their loaners! More

My current service experience on March 27 was very good. Worked with Matt. He did an excellent job. Picked car up and delivered it when he said he would Worked with Matt. He did an excellent job. Picked car up and delivered it when he said he would More

Knowledgeable friendly and up front. But pricey being a dealership I expected it. The show room has the best new car aroma, make sure to check it out. dealership I expected it. The show room has the best new car aroma, make sure to check it out. More