Back

BMW of Kansas City South

Kansas City, MO

4.8
2,134 Reviews

1200 W 104th St

Kansas City, MO

64114

Directions

By Type

2,134 Reviews of BMW of Kansas City South

May 02, 2020

Outstanding experience at BMW South K.C Had one of the best experiences purchasing a 540i at BMW South K.C! Giuseppe Baldin our client advisor outstanding customer service and attention to More

by aliciamcmillan232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin
May 23, 2020 -

BMW of Kansas City South responded

Hi Aliciamcmillan232, thank you for taking the time to leave a review for us at BMW of Kansas City South. We're happy we could meet your expectations! We'll be sure to let Giuseppe know that he did a great job of giving you a wonderful experience!

May 02, 2020

Appreciated the ability to replace a car that was totaled in an accident during the COVID sheltering. We worked temotely for most of the process and found the dealer had great safety protocols in place for d More

by docsdonbon
Recommend Dealer
Yes
Employees Worked With
Rodkem Matthews, Jhoda Edquist, Clinton Wong, Alexander Rogers
May 22, 2020 -

BMW of Kansas City South responded

Docsdonbon, thank you for sharing your positive experience! We're happy that we could get you a new car during the pandemic. Congratulations on the new car! We'll pass the message on to Rodkem!

May 01, 2020

My experience with buying online was great they kept me updated the entire time and explain step by step process it takes no time Thanks bmw More

by GERDAKILBURN202
Recommend Dealer
Yes
Employees Worked With
Ashley , Colin Coit, Jhoda Edquist, Matthew Bayer, Alexander Rogers
May 22, 2020 -

BMW of Kansas City South responded

Gerdakilburn202, thank you for sharing your positive experience! We're glad we could make your buying experience smooth and informative!

April 30, 2020

Yes I would and have done s with my co workers. In a previous lifetime I’ve been a service advisor with BMW and have found Mr Wong to be top-notch and knowledgeable Thanks Clinton! More

by CBROWNCTM
Recommend Dealer
Yes
Employees Worked With
Giusepe, Clinton Wong
May 22, 2020 -

BMW of Kansas City South responded

Cbrownctm, thank you so much for the positive review! We'll be sure to pass the message on to Clinton!

April 30, 2020

I'll Never Take My Older BMW Anywhere Else for Service Outstanding Customer Service as I've come to expect here (Thanks as always to Clinton Wong, Service Advisor).Repairs were performed expertly, using OE More

by miker8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
April 30, 2020

Great Experience! 5 stars! Keith Followed up timely and was pleasantly persistent. Paperwork was very smooth. Everything electronic and no dot Patric printer. The video was nice too More

by LARKINOKEEFE
Recommend Dealer
Yes
Employees Worked With
Keith Heedum
May 22, 2020 -

BMW of Kansas City South responded

Larkinokeefe, thank you for sharing your positive experience! Glad we could help!

April 29, 2020

How many trips to the dealer does it take to fix the windshield washers? I am not going to make this my life’s work. Neil Karbank More

by NK0
Recommend Dealer
No
Employees Worked With
Clinton Wong, Derek Goodhart
Jul 23, 2020 -

BMW of Kansas City South responded

Nk0, We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact Matt Bayer at 816-501-2761. Thank you for your time and we look forward to hearing from you soon.

April 29, 2020

Great people, great service, awesome work, my car sounds and drives like new. These guys never let me down. The loaner provided was great. Everything about these guys is first class. Thank you ! Kind More

by ROBINSONTORRES_777
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Paul Tracy, Paullie Ranker
May 22, 2020 -

BMW of Kansas City South responded

Hi Robinsontorres_777! We're so happy we were able to help you out! 100% satisfaction is what we strive for. We're glad that your car is running great!

April 29, 2020

I advised my key was broken and needed new one. They said could check key. Hour later -said it’s broken. $100 please. New key costs $300 More

by DENNYR.WILLIAMS
Recommend Dealer
No
Employees Worked With
Paul Tracy
Jul 23, 2020 -

BMW of Kansas City South responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Please contact our service manager at 816-501-2761 to discuss further. Thank you.

April 29, 2020

Great Experience Buying a Car! We had a great experience throughout the entire process even with the pandemic making things difficult. We thought we were done buying BMWs because o More

by bojayhawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zarrar Warraich, Giuseppe Baldin
May 22, 2020 -

BMW of Kansas City South responded

Bojayhawk, reviews like this give us motivation and help us ensure we provide high-quality care. We're happy we could keep you in the brand. Congratulations on the new BMW!

...
119
...