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BMW of Kansas City South
Kansas City, MO
2,090 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,090 Reviews of BMW of Kansas City South
December 05, 2019
Service Recall The dealer called me when the parts to address recall were available. Made the appointment for the next week. I love the customer service at this dea The dealer called me when the parts to address recall were available. Made the appointment for the next week. I love the customer service at this dealer, always pleasant and always professional. The seevice was done faster than expected and my car looks great after a nice wash. I keep coming back to this dealer, even though this is not where I purchased my vehicle. I will certainly buy my nect car from these guys. More
by ARI2
Verified CustomerEmployees Worked With
Clinton, Paul Tracy
December 05, 2019
they made a hard problem simple. I had a very in frequent sound coming from the right front part of my vehicle. They took the time to figure out exactly what was causing it and they a I had a very in frequent sound coming from the right front part of my vehicle. They took the time to figure out exactly what was causing it and they actually discovered two problems. They took the time to do it right and solve the problem the first time and didn’t just go with the easy fix. More
by CHAD57
Employees Worked With
Paul Tracy
December 04, 2019
Brought car in for service. Was quick and easy. Very friendly. Derek was great too as I usually deal with him anyway. I dont have anything else to say. Thanks. Was quick and easy. Very friendly. Derek was great too as I usually deal with him anyway. I dont have anything else to say. Thanks. More
by Bmw owner
Employees Worked With
Paul Tracy
December 04, 2019
Great Service Derek was great at informing me of the service my car needed. The car was in for a state inspection. Kudos to the guy that repaired all issues in the Derek was great at informing me of the service my car needed. The car was in for a state inspection. Kudos to the guy that repaired all issues in the same day. By the way thanks for the snacks and water. More
by lorisloan8
Employees Worked With
Derek Goodhart
December 03, 2019
Great experience! We shopped around and found BMW of Kansas City South to be really pleasant to work with! Rodkem Matthews was very helpful and friendly. Everyone we We shopped around and found BMW of Kansas City South to be really pleasant to work with! Rodkem Matthews was very helpful and friendly. Everyone we interacted with at this dealership was friendly and seemed genuinely happy to help. Of course, the car itself is outstanding and was worth the wait to order!! We have dealt with other dealerships and there is no comparison. More
by Demil
Employees Worked With
Rodkem Matthews
December 02, 2019
AWESOME!! When I first walked through the doors I was unexpectedly greeted so kindly and welcomed by the sweet girls at the front. My whole experience was by f When I first walked through the doors I was unexpectedly greeted so kindly and welcomed by the sweet girls at the front. My whole experience was by far the best car buying experience I've ever had. From beginning to end the whole team worked above and beyond to make my car buying experience super easy. Giuseppe my client advisor and Chito the sales manager did everything to find me the car and price that was just perfect! And I should add their patience with me was unexpected! I will definitely be back to buy another car at Hendrick BMW!!! There is something to be said about outstanding customer service and forming relationships with customers!! Super impressed!! More
by JNOOTEBOOM
Employees Worked With
Tarek Jebali, Giuseppe Baldin
December 02, 2019
Annual service Superb service - had a software glitch - they worked through the issue with BMW and fixed the problem - excellent across the board - highly recommend Superb service - had a software glitch - they worked through the issue with BMW and fixed the problem - excellent across the board - highly recommend - has become my go to BMW dealer More
by REVA_ROBINSON
Employees Worked With
Paul Tracy
December 02, 2019
Excellent service!! I am so happy that I purchased my car from BMW K.C South. The professionalism, and the , “love my job” attitude shows throughout the entire dealershi I am so happy that I purchased my car from BMW K.C South. The professionalism, and the , “love my job” attitude shows throughout the entire dealership. They definitely give you the red carpet treatment. Paul my service technician, does an amazing job at providing excellent customer service! Always a pleasure working with him. More
by PSJS58
Employees Worked With
Paul Tracy
December 01, 2019
Great service My first BMW and my first trip for service. Paul was very friendly and helpful. Loaner car was great as expected. Actually looking forward to my next My first BMW and my first trip for service. Paul was very friendly and helpful. Loaner car was great as expected. Actually looking forward to my next service visit. Mr. Baldin was very nice to my son and even gave him a toy i8. More
by JJONES68
Employees Worked With
Paul Tracy
November 30, 2019
Excellent service from Derek Goodhart This is my first BMW and first time having it serviced here. Derek was very informative, patient and helpful. He answered all of my questions. I highl This is my first BMW and first time having it serviced here. Derek was very informative, patient and helpful. He answered all of my questions. I highly recommend him. More
by bblock1
Employees Worked With
Derek Goodhart
