BMW of Kansas City South

Thanks! Knowledgeable and friendly service from the whole team... they fit me in when I had a little mechanical emergency. Great overall experience in my fir Knowledgeable and friendly service from the whole team... they fit me in when I had a little mechanical emergency. Great overall experience in my first-ever visit! More

PPI on preowned X3 Very happy with service from dealership. Everyone was extremely professional and helpful. Derek Goodhart thoroughly explained the inspection proces Very happy with service from dealership. Everyone was extremely professional and helpful. Derek Goodhart thoroughly explained the inspection process and condition of vehicle. Overall, very good experience. More

Poor communication Vehicle in for several days for service and recall work. Not much communication during process until I called twice. Ask to check heating system and Vehicle in for several days for service and recall work. Not much communication during process until I called twice. Ask to check heating system and nothing indicated on paperwork. As soon as I left heating system had problems again. Would have been nice if the vehicle had been washed after being there 6 days and having bird droppings on the hood. Just not a good feeling. I received a text and email when it was done. Got there two hours later and had to wait for it to be vacuumed. I thought it was ready? More

Fast, Friendly, & Professional Rodkem was great, in helping me order my car, throughout the process. He was knowledgeable and listened to understand what I wanted. Likewise, our Rodkem was great, in helping me order my car, throughout the process. He was knowledgeable and listened to understand what I wanted. Likewise, our time and experience with finance was friendly and great. More

Service recalls The lady at the call center really screwed up my appointment. She was a whole week off. Dealership personnel however took care of me on 12/3! The lady at the call center really screwed up my appointment. She was a whole week off. Dealership personnel however took care of me on 12/3! More

Recent service As always, Clinton takes great care and communicates very well with me regarding scheduling, processing and completion. The overall experience for ser As always, Clinton takes great care and communicates very well with me regarding scheduling, processing and completion. The overall experience for service is extremely easy and efficient. More

Paul is the man! Paul Tracy was great to deal with no nonsense and straight to the point! I paid them to detail the outside of my car and it looks brand new! Paul Tracy was great to deal with no nonsense and straight to the point! I paid them to detail the outside of my car and it looks brand new! More

The lady at the front desk is the best! Everyone was great I felt right at home. The sales manager went out of his way after the online person didn’t close the deal. Cheeto called me back, Everyone was great I felt right at home. The sales manager went out of his way after the online person didn’t close the deal. Cheeto called me back, and made it happen, and I’m so glad he did. More

Good oil change experience The staff is friendly and helpful. The waiting room area is very clean and comfortable with healthy snacks and beverages to tide you over until your c The staff is friendly and helpful. The waiting room area is very clean and comfortable with healthy snacks and beverages to tide you over until your car is ready. More

Best Service! They always take care of me down at KC South. Thank you all and Clinton for taking care of me while my car was in for recalls. They always take care of me down at KC South. Thank you all and Clinton for taking care of me while my car was in for recalls. More