BMW of Kansas City South

Efficient courteous and high level service From the moment I walked in they knew who I was expected me and knew exactly what was needed to be done to my vehicle without me having to say a word. From the moment I walked in they knew who I was expected me and knew exactly what was needed to be done to my vehicle without me having to say a word. Courtesy car was provided. A lot done in an efficient manner. Best service experience I have ever had at a dealership! Made me feel like a VIP. My sales person even saw me and took the time to come say hello and chat and discuss the car a little. Keep up the great work! More

Winter inspection The service waiting area was clean and quiet. Derek was nice, friendly and kept me updated on the status of my vehicle. I was satisfied with service. The service waiting area was clean and quiet. Derek was nice, friendly and kept me updated on the status of my vehicle. I was satisfied with service. More

Above and Beyond The sales and service teams went above and beyond to help me make a good buying decision for our next vehicle. Thank you for such a great car buying e The sales and service teams went above and beyond to help me make a good buying decision for our next vehicle. Thank you for such a great car buying experience. More

Excellent Service Big shout out to "C" Clinton Wong,excellent Service Manager, very friendly and very helpful! Let's you know exactly what's going on with my vehicle. Big shout out to "C" Clinton Wong,excellent Service Manager, very friendly and very helpful! Let's you know exactly what's going on with my vehicle. Will always take his advice. More

Always a pleasured to work with bmw south Kansas City I highly recommend this place, fast service, fair prices, best service advisor Clinton Wong. If you need any service done in your bmw, go there if Cl I highly recommend this place, fast service, fair prices, best service advisor Clinton Wong. If you need any service done in your bmw, go there if Clinton Wong, you won’t be disappointed. More

Annual service Easy to make an appointment and very courteous - couple of items not completed when car was released/we were notified to pick up and had to return the Easy to make an appointment and very courteous - couple of items not completed when car was released/we were notified to pick up and had to return the next day to complete. Car (2019) had a software update - changed some of the soft switches and displays - no walk through the changes and how to reset to original settings/displays - having to return a third time for one setting they were not able to figure out - they set up the appointment for the third visit and are providing a loaner - were very accommodating and cordial but it does require a third visit More

Very professional Always nice and helpful. Very professional. Service area is very clean. Loaner vehicle rarely available but an employee will drop off / pick up if av Always nice and helpful. Very professional. Service area is very clean. Loaner vehicle rarely available but an employee will drop off / pick up if available or they will request Uber for you. Always a pleasure to work with. More

Quick and Easy Clinton in the service department made drop off and pick up super easy and quick. Will be taking my BMW’s to this location from now on for service. Clinton in the service department made drop off and pick up super easy and quick. Will be taking my BMW’s to this location from now on for service. More

Great Service Department We've had 2 BMW's serviced form BMW KC South and I've had Clinton as my rep on both cars. He has a personalized service approach and knows our prefe We've had 2 BMW's serviced form BMW KC South and I've had Clinton as my rep on both cars. He has a personalized service approach and knows our preferences on each appointment. A real professional during the entire experience. We will always keep coming back and recommend the dealership to our friends. More