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BMW of Kansas City South

Kansas City, MO

4.8
2,090 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,090 Reviews of BMW of Kansas City South

November 21, 2019

Very professional Always nice and helpful. Very professional. Service area is very clean. Loaner vehicle rarely available but an employee will drop off / pick up if av More

by TThomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Nov 28, 2019 -

BMW of Kansas City South responded

TThomas thank you; we appreciate your feedback! We are very happy we could provide you with a positive and pleasant experience! If there's anything further we can do for you, we are happy to help! Have a great day!

November 21, 2019

Quick and Easy Clinton in the service department made drop off and pick up super easy and quick. Will be taking my BMW’s to this location from now on for service. More

by AAUSTIN90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Nov 28, 2019 -

BMW of Kansas City South responded

Thank you for taking the time to leave us a review. We appreciate your feedback and look forward to your next visit with us! We hope you have a great day!

November 21, 2019

Great Service Department We've had 2 BMW's serviced form BMW KC South and I've had Clinton as my rep on both cars. He has a personalized service approach and knows our prefe More

by TOMFISCHER07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Nov 28, 2019 -

BMW of Kansas City South responded

Thank you for leaving this wonderful review Tomfischer07! It makes us happy to know Clinton provided great service throughout your entire visit. We always want to provide the best experience to all of our clients. Thank you so much for loyalty. Please don't hesitate to reach out if there's anything additional we can do for you.

November 20, 2019

Excellent Service So impressed with the personalized care and follow up of BMW of South KC! They kept me appraised of what was going on and provided accurate timeline. More

by CINDYBUCKRIDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Driver-Dennis, Jhoda Edquist, Matthew Bayer, Paullie Ranker
Nov 28, 2019 -

BMW of Kansas City South responded

Cindybuckridge, thank you; we appreciate your feedback! It's great to read our team provided great customer service. We truly appreciate you taking the time to leave us this great review, we hope we can be of assistance in the future! Have a great day!

November 20, 2019

Great people to work with Guiseppe was great to work with!! He was very patient and thorough and wasn't pushy as some car salespeople can be. He wanted me to be sure I knew t More

by dsbono27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Jhoda Edquist
Nov 28, 2019 -

BMW of Kansas City South responded

Dsbono27 thank you for leaving this awesome review! It's our goal to provide great service to all of our clients. We love to hear that our team provided an easy, no-hassle car buying experience. We sincerely thank you for your business and this positive review!

November 20, 2019

Excellent service Service manager Derek did an excellent job with great communication. Quick and easy and not a hassle. They were ready with a service loaner too More

by sryankc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Nov 22, 2019 -

BMW of Kansas City South responded

We are so pleased you enjoyed your visit here at BMW of Kansas City South! It’s great to read our team performed at a high standard. If you need more assistance with your vehicle in the future, please let us know! Take care.

November 20, 2019

Excellent Service Always have a good experience here. Their staff is consistent and they are very knowledgeable. They are respectful of my time. I would recommend them More

by sgasperi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Nov 22, 2019 -

BMW of Kansas City South responded

Hi Sgasperi! We are happy to hear you had another positive service visit with our team! Thank you for all of your kind comments and continued business. We're looking forward to your next visit with us!

November 20, 2019

Very timely, very friendly staff. Everyone was very friendly and took their time caring for our vehicle. We will have then service our vehicle again. We feel confident with the servi More

by LBUATTE79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Heedum, Paul Tracy
Nov 28, 2019 -

BMW of Kansas City South responded

Hi Lbuatte79, we are glad we could help! Thank you for taking the time to leave us this great review, we hope we can be of assistance in the future! Have a great day!

November 18, 2019

Great experience From the first interaction via email with this dealership it was clear I was dealing with true professionals. Emails were on time, polite, they answe More

by MARCELLO.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Heedum
Nov 22, 2019 -

BMW of Kansas City South responded

Marcello.1, thank you so much for your high star rating. We appreciate your feedback and all of your kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. We hope you are still enjoying your new car.

November 18, 2019

Great experience Giuseppe Baldin was a pleasure to work with. He reviewed several vehicles with me, and helped me find the vehicle that was a fit for me. More

by kctcloth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin
Nov 22, 2019 -

BMW of Kansas City South responded

Welcome to the Hendrick family Kctcloth! All of your positive comments are greatly appreciated! It's always great to hear that our team could help find the right vehicle to fit our clients needs. If we can help with anything in the future, please let us know.

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