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BMW of Kansas City South

Kansas City, MO

4.9
2,088 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,088 Reviews of BMW of Kansas City South

September 25, 2019

Scheduled service It’s always a pleasant experience at BMW South. Very friendly professional and efficient staff. Derek is very customer focused and a pleasuring work w More

by bitzenj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalene Dunn, Derek Goodhart
Oct 04, 2019 -

BMW of Kansas City South responded

Hi Bitzenj! We are so pleased you enjoyed your visit here at BMW of Kansas City South! It’s great to read our team performed at a high standard. If you need more assistance with your vehicle in the future, please let us know! Take care.

September 24, 2019

Service Experience Had a really great service experience. Quick drop off and loaner and they finished early. Asked about a door ding and they were. Able to get it tak More

by DAVE.J.WISEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Sep 29, 2019 -

BMW of Kansas City South responded

We are glad we could help! Thank you for taking the time to leave us this great review, we hope we can be of assistance in the future! Have a great day!

September 24, 2019

Short wait time This time, the oil change did not take long. So i am happy for that. Also, the service guy was nice to remind us that we can help ourselves with the s More

by Esperanza Villamayor
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Sep 29, 2019 -

BMW of Kansas City South responded

Hello Esperanza Villamayor! We really appreciate you taking the time to share your feedback about your recent visit. We are always more than happy to assist you if anything else comes up. Take care!

September 24, 2019

Great Service The service center did a great job in reviewing my Z4, identified what needed to be done to the car, and completed the tasks by the time they had prom More

by GFBERGER52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Sep 29, 2019 -

BMW of Kansas City South responded

Thank you Gfberger52! We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 24, 2019

Very impressive My first time visiting BMW south KC and I am very impressive with customer service and friendly. I will come back again even though I live in 40 min More

by chad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Oct 04, 2019 -

BMW of Kansas City South responded

Thank you for choosing BMW of Kansas City South! We truly appreciate your business and driving 40 minutes to work with our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2019

Oil change Always a pleasure even though I’m spending money on repairs and not a new hand bag. I was kind of unhappy because I was told and the end of service th More

by MRSGWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Oct 04, 2019 -

BMW of Kansas City South responded

Hello Mrsgway, we appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 22, 2019

Excellent experience Billy in sales took very good care of us. A very good buying experience. Very professional, did not pressure us into anything we were not ready for.. More

by DOCNELSONDC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tarek Jebali, Billy Roskosh
Sep 29, 2019 -

BMW of Kansas City South responded

Hello Docnelsondc! Thank you so much for your positive comments about BMW of Kansas City South! We're thrilled to read that you had a great experience with us and that our team could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

September 21, 2019

Scheduled service My Service advisor Paul Tracy was extremely accommodating, courteous and professional which made my service experience at BMW of Kansas City South eas More

by SLUCAS0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Sep 29, 2019 -

BMW of Kansas City South responded

Hi Slucas0! It's great to read that your experience with us was accommodating and professional. Thank you for taking the time to leave us this great review, we are glad we could help you during your service visit! We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South

September 20, 2019

Great service!!! Fun place to sit while waiting for your car. Gives me chance to catch up on some paperwork. Turn around time was quick. Everyone was friendly. Service More

by MARCEIA.FISHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Sep 29, 2019 -

BMW of Kansas City South responded

Thank you for taking the time to leave us this great review, we are glad we could help you during your service visit! We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South

September 19, 2019

In for repairs. Clinton, in the service department, was incredible. He kept me informed of all the progress on my vehicle, kept the costs down because he knew I was o More

by jofuad13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Sep 20, 2019 -

BMW of Kansas City South responded

Hello Jofuad13! Thank you for taking the time to leave this feedback! We are glad we could assist you during your service visit! We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South

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