
BMW of Kansas City South
Kansas City, MO
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2,088 Reviews of BMW of Kansas City South
Scheduled service It’s always a pleasant experience at BMW South. Very friendly professional and efficient staff. Derek is very customer focused and a pleasuring work w It’s always a pleasant experience at BMW South. Very friendly professional and efficient staff. Derek is very customer focused and a pleasuring work with. More
Service Experience Had a really great service experience. Quick drop off and loaner and they finished early. Asked about a door ding and they were. Able to get it tak Had a really great service experience. Quick drop off and loaner and they finished early. Asked about a door ding and they were. Able to get it taken care of while it was there getting serviced. More
Short wait time This time, the oil change did not take long. So i am happy for that. Also, the service guy was nice to remind us that we can help ourselves with the s This time, the oil change did not take long. So i am happy for that. Also, the service guy was nice to remind us that we can help ourselves with the snacks and that there are donuts. Though I did not get any donut, i appreciate it because i felt like a valuable customer. More
Great Service The service center did a great job in reviewing my Z4, identified what needed to be done to the car, and completed the tasks by the time they had prom The service center did a great job in reviewing my Z4, identified what needed to be done to the car, and completed the tasks by the time they had promised. More
Very impressive My first time visiting BMW south KC and I am very impressive with customer service and friendly. I will come back again even though I live in 40 min My first time visiting BMW south KC and I am very impressive with customer service and friendly. I will come back again even though I live in 40 min away More
Oil change Always a pleasure even though I’m spending money on repairs and not a new hand bag. I was kind of unhappy because I was told and the end of service th Always a pleasure even though I’m spending money on repairs and not a new hand bag. I was kind of unhappy because I was told and the end of service that I couldn’t use the coupon for my oil change, really the only reason why I scheduled. More
Excellent experience Billy in sales took very good care of us. A very good buying experience. Very professional, did not pressure us into anything we were not ready for.. Billy in sales took very good care of us. A very good buying experience. Very professional, did not pressure us into anything we were not ready for.. More
Scheduled service My Service advisor Paul Tracy was extremely accommodating, courteous and professional which made my service experience at BMW of Kansas City South eas My Service advisor Paul Tracy was extremely accommodating, courteous and professional which made my service experience at BMW of Kansas City South easy and satisfying. More
Great service!!! Fun place to sit while waiting for your car. Gives me chance to catch up on some paperwork. Turn around time was quick. Everyone was friendly. Service Fun place to sit while waiting for your car. Gives me chance to catch up on some paperwork. Turn around time was quick. Everyone was friendly. Service was outstanding. More
In for repairs. Clinton, in the service department, was incredible. He kept me informed of all the progress on my vehicle, kept the costs down because he knew I was o Clinton, in the service department, was incredible. He kept me informed of all the progress on my vehicle, kept the costs down because he knew I was on a budget, and repaired my car as quickly as possible. More