
BMW of Kansas City South
Kansas City, MO
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2,091 Reviews of BMW of Kansas City South
Excellent Experience My experience at BMW South Kansas City was excellent! They helped me find the perfect car and offered the deal I was looking for. Everyone was helpf My experience at BMW South Kansas City was excellent! They helped me find the perfect car and offered the deal I was looking for. Everyone was helpful and kind. They put out extra effort to make sure I understood the workings of the car! I did enjoy the experience of working with the BMW South team. I would recommend them to all my friends! More
Service Great customer service skills. Friendly. Punctual Excellent service Have experienced great customer service every time I have come in Would d Great customer service skills. Friendly. Punctual Excellent service Have experienced great customer service every time I have come in Would definitely recommend this dealership and service center More
Great staff and great service. Explained everything needed for to service my car and gave great advise on what needed taken care of now and what could wait to next time. Explained everything needed for to service my car and gave great advise on what needed taken care of now and what could wait to next time. More
Professional Experience All members of BMW Kansas City South staff conducted themselves in a courteous professional manner. It was a pleasure working with them as the automo All members of BMW Kansas City South staff conducted themselves in a courteous professional manner. It was a pleasure working with them as the automobile selection and transaction processes was very straight forward. More
Dealing with insurance company Clint's help in dealing with our insurance company was honest and professional. He fought for new parts for our damaged BMW, and he wouldn't accept us Clint's help in dealing with our insurance company was honest and professional. He fought for new parts for our damaged BMW, and he wouldn't accept use parts that weren't reliable . More
Very Good! My service consultant “Clinton Wong” is exceptional. Very professional and honest!! I would always ask for him when I have service on my BMW. Your l My service consultant “Clinton Wong” is exceptional. Very professional and honest!! I would always ask for him when I have service on my BMW. Your location is very good. More
Best dealer experience around KC I did an extensive search of different types of cars Lexus, Audi, Infiniti,BMW and a few others. I have been driving company cars so wanted someth I did an extensive search of different types of cars Lexus, Audi, Infiniti,BMW and a few others. I have been driving company cars so wanted something more " fancy" since I recently retired. I went to 7-8 or more dealerships around KC some very pushy, some seemed to care less about me. This dealership was by far the most professional of all of them. Gave me options, stayed in touch while I made my decision, which took some time, and weren't "pushy" like a lot of dealers. The Financial people were also helpful with options. I felt comfortable with the whole experience. More
Great service Giuseppe was absolutely outstanding. He did an amazing job. He definitely went above and beyond to get the deal done. I have already recommended him Giuseppe was absolutely outstanding. He did an amazing job. He definitely went above and beyond to get the deal done. I have already recommended him to family and friends. He is the best. More
Better customer care than Nordstrom! The staff takes time to greet you and treat you as if you are the most important person in the building. The facility is neat, clean and accommodatin The staff takes time to greet you and treat you as if you are the most important person in the building. The facility is neat, clean and accommodating. Their communication is stellar!! More
Made a complex situation very easy I had recently bought a car there and after about a month driving decided a different one would suit me better. My dealer was extremely helpful in ma I had recently bought a car there and after about a month driving decided a different one would suit me better. My dealer was extremely helpful in making the process of exchanging the previous purchase and buying the new car very simple. It's not usually a trait I think to look for in a dealer but I very much appreciated that they were very empathetic to my situation and patiently worked with me to get the right fit. More