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BMW of Kansas City South

Kansas City, MO

4.8
2,091 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,091 Reviews of BMW of Kansas City South

October 01, 2019

Excellent Experience My experience at BMW South Kansas City was excellent! They helped me find the perfect car and offered the deal I was looking for. Everyone was helpf More

by CHERYLSPEAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms Voss and the trainer, Billy Roskosh, Matthew Bayer, Jordan Kivett
Oct 04, 2019 -

BMW of Kansas City South responded

Thank you Cherylspear for taking the time to leave this positive review! Its great to read Billy was able to assist you in your new car purchase. We are so thankful for your business and hope you are enjoying your new car! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 01, 2019

Service Great customer service skills. Friendly. Punctual Excellent service Have experienced great customer service every time I have come in Would d More

by ANNA.CROSSLEY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Paul Tracy, Paullie Ranker
Oct 11, 2019 -

BMW of Kansas City South responded

Hello Anna.Crossley! We are very happy to have provided you with such a positive experience! Thank you for giving us the opportunity to assist you with your service needs! Please don't hesitate to reach out if there's anything additional we can do for you.

October 01, 2019

Great staff and great service. Explained everything needed for to service my car and gave great advise on what needed taken care of now and what could wait to next time. More

by CKNADROJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hunt, Matthew Bayer
Oct 11, 2019 -

BMW of Kansas City South responded

Thank you CKNADROJ for your kind words about our service department. We truly appreciate your business and look forward to your next visit with us!

October 01, 2019

Professional Experience All members of BMW Kansas City South staff conducted themselves in a courteous professional manner. It was a pleasure working with them as the automo More

by dolskiw
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Voss, Tarek Jebali, Billy Roskosh
Oct 14, 2019 -

BMW of Kansas City South responded

Hi Dolskiw! Thank you for your kind review! We're thrilled to read our team could meet your expectations and that the entire experience was conducted in a professional manner. We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 28, 2019

Dealing with insurance company Clint's help in dealing with our insurance company was honest and professional. He fought for new parts for our damaged BMW, and he wouldn't accept us More

by LARRYANDSANDIHENRY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Sep 29, 2019 -

BMW of Kansas City South responded

Hello Larryandsandihenry! We are so pleased you enjoyed your visit here at BMW of Kansas City South! It’s great to read our team performed at a high standard. If you need more assistance with your vehicle in the future, please let us know! Take care.

September 28, 2019

Very Good! My service consultant “Clinton Wong” is exceptional. Very professional and honest!! I would always ask for him when I have service on my BMW. Your l More

by MINDYSELVEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Oct 04, 2019 -

BMW of Kansas City South responded

Mindyselvey, we are so happy to read such a great review about BMW of Kansas City South! We are always more than happy to assist you if anything else comes up. Take care!

September 28, 2019

Best dealer experience around KC I did an extensive search of different types of cars Lexus, Audi, Infiniti,BMW and a few others. I have been driving company cars so wanted someth More

by DEBOGARD1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Voss, Sam Mathew, Kalene Dunn, Nick Fairbanks
Oct 04, 2019 -

BMW of Kansas City South responded

Welcome to the Hendrick family DEBOGARD1!! Thank you so much for leaving us this great review about your car buying experience. We are glad our team provided helpful options and a comfortable environment. All of your kind comments is greatly appreciated! We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 26, 2019

Great service Giuseppe was absolutely outstanding. He did an amazing job. He definitely went above and beyond to get the deal done. I have already recommended him More

by melinda watkins
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin
Oct 04, 2019 -

BMW of Kansas City South responded

Thank you for leaving such a great review! It's our goal to provide a great experience to all of our clients and its great to read that that was the case during your car buying experience. We sincerely thank you for the positive review, and recommendations. We can't wait to see you again, have a great day.

September 26, 2019

Better customer care than Nordstrom! The staff takes time to greet you and treat you as if you are the most important person in the building. The facility is neat, clean and accommodatin More

by JUDYANDBRUCE2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalene Dunn, Paullie Ranker
Oct 04, 2019 -

BMW of Kansas City South responded

Hello Judyandbruce2003, thank you; we appreciate your feedback! It's great to read our team provided great customer service. We truly appreciate you taking the time to leave us this great review, we hope we can be of assistance in the future! Have a great day!

September 26, 2019

Made a complex situation very easy I had recently bought a car there and after about a month driving decided a different one would suit me better. My dealer was extremely helpful in ma More

by m550i-MO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tarek Jebali, Samuel Newton
Oct 04, 2019 -

BMW of Kansas City South responded

Thank you m550i-MO, we hope you are still enjoying your new car! It is our goal to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Kansas City South! We appreciate you giving us the opportunity to assist you in your new car purchase. Thank you so much again for your feedback! We hope you have a great day!

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