BMW of Kansas City South

Service Experience The service advisors are knowledgeable, friendly and helpful. Service is prompt and delivered as promised. The work is always high quality. The servic The service advisors are knowledgeable, friendly and helpful. Service is prompt and delivered as promised. The work is always high quality. The service department hours are really convenient. More

Yearly service Derek helped me and was very thorough! He explained everything to me and was not overbearing in pushing things that didn’t need to be done. He was m Derek helped me and was very thorough! He explained everything to me and was not overbearing in pushing things that didn’t need to be done. He was much appreciated! More

Highly recommend this dealer Our sales Giuseppe and Colin helped us with the car test drive and all the questions and details with it. They answered all my questions patiently and Our sales Giuseppe and Colin helped us with the car test drive and all the questions and details with it. They answered all my questions patiently and walked me through all the basic functions of the car. And Jordan got the paper work quick and patient too. More

Fast and efficient Awsome job by everyone. Someone must have really trained them well. They all deserve a 10! This survey is a little long by the way. Awsome job by everyone. Someone must have really trained them well. They all deserve a 10! This survey is a little long by the way. More

750i X drive Very pleasant interactions with knowledgeable sales and management staff. Would go back for next vehicle. Bought a gently used 2018 750 i Xdrive at a Very pleasant interactions with knowledgeable sales and management staff. Would go back for next vehicle. Bought a gently used 2018 750 i Xdrive at a great price. More

Regular maintenance Can’t believe that you are making me write twenty five words, do I am adding this statement up front. Service was awesome. Paullie is always helpful, Can’t believe that you are making me write twenty five words, do I am adding this statement up front. Service was awesome. Paullie is always helpful, friendly and efficient. More

Very helpful and fast and friendly The people there were very friendly and considerate of my needs got things done in a timely manner great customer service goes above and beyond to tak The people there were very friendly and considerate of my needs got things done in a timely manner great customer service goes above and beyond to take care of customers More

Maintenance Waited while the work was completed - seemed a little long but had book to read. Car was cleaned and all questions answered and coupon used Waited while the work was completed - seemed a little long but had book to read. Car was cleaned and all questions answered and coupon used More

Great customer service experience! Our water pump went out while traveling through Kansas City and we were stranded on I 70. We were able to get our car towed to the dealership and we Our water pump went out while traveling through Kansas City and we were stranded on I 70. We were able to get our car towed to the dealership and were in-processed immediately. The service team was knowledgeable and performed the service quickly and professionally. More

Outstanding service and support ever since I bought this car Two year scheduled brake fluid change was completed and while I was there Mr Wong suggested that an oil change and annual services were nearly due and Two year scheduled brake fluid change was completed and while I was there Mr Wong suggested that an oil change and annual services were nearly due and could be completed while I waited. This was accomplished a little ahead of the scheduled time and the car was cleaned and looked like new. In the two years since buying this car new, all of my contacts and ensuing services have been excellent. More