
BMW of Kansas City South
Kansas City, MO
Filter Reviews by Keyword
By Type
2,091 Reviews of BMW of Kansas City South
Experience Top notch service all around! Great team to work with from start to finish. I can’t say anything but positive words about my experience. I’ll be buyin Top notch service all around! Great team to work with from start to finish. I can’t say anything but positive words about my experience. I’ll be buying again from Giuseppe! More
Great people to deal with Personable, professional, takes ownership & gets job done. Stays on top of ongoing repairs & communicates stays until closure. Thx to Matt, Clint, D Personable, professional, takes ownership & gets job done. Stays on top of ongoing repairs & communicates stays until closure. Thx to Matt, Clint, Derek & their teams for jobs well performed. More
BREATH OF FRESH AIR..."ULTIMATE SERVICE EXPERIENCE" Paul was a breath of fresh air. While I own 3 BMW's, the 740il has been somewhat of a problem lately. A move from Hilton Head brought us to this group Paul was a breath of fresh air. While I own 3 BMW's, the 740il has been somewhat of a problem lately. A move from Hilton Head brought us to this group of techs and we are nothing short of blown away. While it is not a group of folks you want to become familiar with, if you have to, Paul and rest are magnificent. More
A great experience! The BMW team members were really great to work with. They were willing to negotiate with us so that our needs were met. Giuseppe was very friendly and The BMW team members were really great to work with. They were willing to negotiate with us so that our needs were met. Giuseppe was very friendly and courteous. My husband and I would recommend this dealership without question. More
Excellent, professional experience from start to finish. After a test drive and wanting more performance in the vehicle, my sales person made a suggestion of a model I was previously unfamiliar with. He hel After a test drive and wanting more performance in the vehicle, my sales person made a suggestion of a model I was previously unfamiliar with. He helped educate me and helped me find a CPO one within the Hendrick network. Turned out to be a great suggestion. Love the car and enjoyed working.with Sam and the others at this dealership. More
3 Series The experience was outstanding, I’m happy that I selected this dealership and can’t say enough positive feedback that can adequately describe the ove The experience was outstanding, I’m happy that I selected this dealership and can’t say enough positive feedback that can adequately describe the overall experience. More
Do not buy a vehicle here! Purchased a vehicle. Paperwork was incorrect before I left the dealership. I was told this "didn't matter". Two days later I need to resign all pape Purchased a vehicle. Paperwork was incorrect before I left the dealership. I was told this "didn't matter". Two days later I need to resign all paperwork. I accomplished this on line. Called the dealership three times the following week to ask when I would receive a copy of the corrected bill of sale etc. NO response from the dealership. Then I noticed that they didn't even have the correct vehicle make on my temporary tag. I was also told by my salesman that they could not attach the casing for a front license plate on this vehicle. This was all accomplished on the repeat trip. My point is, I was driving a incorrectly licensed vehicle for a week and could not and did not receive a response to my inquiries even though most of this was pointed out at the time of sale! More
BMW purchase review I had an excellent experience purchasing my BMW 540i at this location. My sales representative was Rodkem (Rod) and sales manages were Caleb and Tare I had an excellent experience purchasing my BMW 540i at this location. My sales representative was Rodkem (Rod) and sales manages were Caleb and Tarek. Jordyn habdled my financing. They all were professional and knowledgeable. Buying a car can sometimes be a hassle, but I had an excellent experience at this dealership with all of their staff. They get my highest recommendation and I will be return as a customer in the future. More
Go the extra step My parts arrived on time. Service squeezed me in this last week so my family and I could go on vacation As planned. Appreciate it. My parts arrived on time. Service squeezed me in this last week so my family and I could go on vacation As planned. Appreciate it. More
Efficient and friendly Clinton, as always, was very friendly and treated you as if you were family. It was a warranty checkup, such as oil change and inspection. All was ok Clinton, as always, was very friendly and treated you as if you were family. It was a warranty checkup, such as oil change and inspection. All was ok and I was out of there in an hour or so! More