
BMW of Kansas City South
Kansas City, MO
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2,085 Reviews of BMW of Kansas City South
BMW X3 Rob and Kathy Our experience was great. Good service and communication. Sam was great showing me the car and delivery. Signing of the paperwork was simple and quick Our experience was great. Good service and communication. Sam was great showing me the car and delivery. Signing of the paperwork was simple and quick. I would recommend this dealership More
Excellent experience No pressure. Wanted to make sure I as the customer was happy and comfortable. Very communicative and pleasant. Would do business with again in the fut No pressure. Wanted to make sure I as the customer was happy and comfortable. Very communicative and pleasant. Would do business with again in the future. More
Wonderful experience! I had a wonderful experience buying a car from this dealership. Giuseppe was great! He worked with us and we ended up with a great deal on my dream I had a wonderful experience buying a car from this dealership. Giuseppe was great! He worked with us and we ended up with a great deal on my dream car! I would definitely recommend the dealership and Giuseppe for anyone in the market for a new car! More
Great Experience! Giuseppe Baldin showed me all of the features of the vehicle, both in the showroom and on a test drive. He was knowledgable and friendly and provided Giuseppe Baldin showed me all of the features of the vehicle, both in the showroom and on a test drive. He was knowledgable and friendly and provided follow-up exactly as promised. Caleb Zimmermann gave me several options for purchasing and leasing and worked with me to make a deal that met our needs. Jordan Kivett was polite and efficient in getting the transaction completed. Overall, a great experience and I highly recommend BMW of Kansas City South. More
A great buying experience When I ordered my new X5, it was very helpful that Giuseppe was able to substitute my special order for a scheduled build (for inventory) that was jus When I ordered my new X5, it was very helpful that Giuseppe was able to substitute my special order for a scheduled build (for inventory) that was just ready to begin production. As a result, I had my X5 only 2 weeks after we ordered it. More
Great Experience! My first time visiting there and it was a great experience. Mr. Clinton Wong came out to meet me as soon as I pulled up in the garage. He introduced h My first time visiting there and it was a great experience. Mr. Clinton Wong came out to meet me as soon as I pulled up in the garage. He introduced himself, he was very polite and friendly. He gave me an estimated wait time for the recall of my heater valve when I said I’ll be waiting for my car and showed me the waiting area and where the beverages were if I wanted any. A lady came by later and asked if I needed anything and I thought that was very nice of her, but I didn’t get her name. Later Mr. Wong came to let me know my car would be ready in about 10 minutes, I thanked him and thought, my wait wasn’t that bad. 😊 I had a couple of questions I asked Mr. Wong about my car and he answered them for me. Again this was my first visit there, my husband used to bring in the car, my experience was great and I really appreciate Mr. Wong’s professionalism! Sincerely, Mrs. Wright More
Extremely Friendly I was extremely surprised at how friendly and polite the employees were. I expected to be treated differently because of my age, 23, but my assumption I was extremely surprised at how friendly and polite the employees were. I expected to be treated differently because of my age, 23, but my assumptions were wrong. Sam Newton provided amazing customer service and even offered to buy us dinner; something other dealerships do not do. Jordan Kivett was easy and painless to work with. Jordan has remarkable compassion for his finance position and I could not have asked for anyone better. Overall, I had a great experience at BMW of Kansas City South. More
Great ppl, not so great approach from Corp. In for a service re-call on my 7 series engine, staff was great, policy from Corp has to be the worst I’ve ever experienced from a high end luxury bra In for a service re-call on my 7 series engine, staff was great, policy from Corp has to be the worst I’ve ever experienced from a high end luxury brand, never again. More
Clint Wong rocks Pleasant, courteous, professional, quick service. Clint knows me after a few visits and does a great job taking care of me and my sons car Pleasant, courteous, professional, quick service. Clint knows me after a few visits and does a great job taking care of me and my sons car More
A/C recharge I worked with Paulie Ranker and he was exceptionally helpful and professional. The work on my car was done well and in a timely manner. I worked with Paulie Ranker and he was exceptionally helpful and professional. The work on my car was done well and in a timely manner. More