BMW of Kansas City South

Service I had a bad experience with another BMW dealership in the area. As a woman, it can be difficult getting good service without feeling pressured and ta I had a bad experience with another BMW dealership in the area. As a woman, it can be difficult getting good service without feeling pressured and taken advantage of. I moved south of the river and decided to give Hendrick BMW a shot. I was greeted at the door by a friendly service rep named Clinton. I dropped my car off and they provided an Uber to and from work for me they provided in oil change and also took care of a couple of recalls that were attached to my vehicle. They performed the services that I requested without selling other things that needed to be done to my vehicle. They went above and beyond and I will definitely be going back. Highly recommended. More

New tires and more Very impressed with service, Paul is great and will continue to go there based on level of service. Will most likely buy our next car from there Very impressed with service, Paul is great and will continue to go there based on level of service. Will most likely buy our next car from there More

everything was well-done and people were great - Clint From start to finish, the experience was great. Clinton was my advisor, very attentive and followed up promptly. I would not have changed a thing. From start to finish, the experience was great. Clinton was my advisor, very attentive and followed up promptly. I would not have changed a thing. More

Taking care of an old beamer Paulie Ranker and his team did a great job inspecting and correcting age associated problems with my 2003 X5. While the work took longer than I antici Paulie Ranker and his team did a great job inspecting and correcting age associated problems with my 2003 X5. While the work took longer than I anticipated, the problems were all addressed. More

Brake repairs Great communication throughout repairs. Appreciate and use the coupons offered.. I will return for future visits. Loaner car appreciated and fun Great communication throughout repairs. Appreciate and use the coupons offered.. I will return for future visits. Loaner car appreciated and fun to drive a new model. More

Great Information My service adviser was up front and honest with the process. However, I was not happy with them pricing structure of their parts compared to MSRP pric My service adviser was up front and honest with the process. However, I was not happy with them pricing structure of their parts compared to MSRP pricing paid. More

Our pleasure. My wife’s lease was up on her X5edrive unfortunately BMW did not extend this model. We were looking at the 2019 X3 my wife had had some damage in the My wife’s lease was up on her X5edrive unfortunately BMW did not extend this model. We were looking at the 2019 X3 my wife had had some damage in the 34k miles on the car. Billy andGiuseppi found a way to forgive the damage and put her into the X3. In the mean Time I saw an 2015 X1 i liked and test drove. I bought it. Overall a most present experience. Helpful staff and generous deals. More

Great Service It’s not often your service professional is not only knowledgeable, but kind and thoughtful as well. In my opinion one of the best service experiences It’s not often your service professional is not only knowledgeable, but kind and thoughtful as well. In my opinion one of the best service experiences possible. More

Best KC BMW Dealership Their service department is helpful, efficient, and most importantly they put their customers first. ( I was there for a service appointment, not sale Their service department is helpful, efficient, and most importantly they put their customers first. ( I was there for a service appointment, not sales.) Paul provided several new tire options to meet my needs. More

Went in for some problems came home knowing more about my ca Great place just a little to high on price found other German auto workers that's better at price will recomend to other because of service Great place just a little to high on price found other German auto workers that's better at price will recomend to other because of service More