BMW of Kansas City South

Maintenance Great support, appreciate the transparency. The team helped answer questions and made it easy to understand what type of work needed to be done with m Great support, appreciate the transparency. The team helped answer questions and made it easy to understand what type of work needed to be done with my car. More

Fast and friendly The service team is always responsive and helpful no matter the purpose for my visit. I would recommend a visit or purchase from this location. The service team is always responsive and helpful no matter the purpose for my visit. I would recommend a visit or purchase from this location. More

Best BMW Customer service and sales in KC metro Caleb, Nick, and Keith were amazing / I went to another BMW dealership first in town and was treated subpar - thank goodness I called BMW of KC South Caleb, Nick, and Keith were amazing / I went to another BMW dealership first in town and was treated subpar - thank goodness I called BMW of KC South what a difference - coming from Porsche I expected a full BMW experience and easy, honest sale - well I got it and so will you at BMW of KC South. This is the best BMW game in town - I cannot say enough good things! I’ll only shop here from now on... More

It was ok. I liked the people and the waiting experience. But they were fixing a tire and replaced the wrong one. It took twice as long to then fix and correct I liked the people and the waiting experience. But they were fixing a tire and replaced the wrong one. It took twice as long to then fix and correct. Would seem like thatnis a thing you would get right the first time. My confidence was shaken in their abilities to get it right and keep my car safe for long travel. More

End to end Customer Experience was Fantastic! Very much enjoyed the focus spent on getting to know the customer. This in my opinion is a core fundamental of success. Job well done!! Very much enjoyed the focus spent on getting to know the customer. This in my opinion is a core fundamental of success. Job well done!! More

BMW Experience Good folks, friendly and accommodating. Prices and financing not that competitive. Nice facilities, service department could be more accessible and fl Good folks, friendly and accommodating. Prices and financing not that competitive. Nice facilities, service department could be more accessible and flexible. Overall good though and knowledgeable More

Fantastic experience at Kansas City South BMW Purchased a 2019 BMW X3. All-star service from beginning to end. Did a custom build and got multiple updates along the way. Delivery was especially fu Purchased a 2019 BMW X3. All-star service from beginning to end. Did a custom build and got multiple updates along the way. Delivery was especially fun, as the reveal was a surprise for my wife. Kalene went above and beyond and made the experience very special. Jordan was also great to work with and made the financing piece painless. Would absolutely recommend this dealership to anyone interested in getting a new or used BMW. More

Service Poor communication regarding status of my vehicle. Lack of urgency to schedule my vehicle for service despite my stated concerns about safety while dr Poor communication regarding status of my vehicle. Lack of urgency to schedule my vehicle for service despite my stated concerns about safety while driving it. lack of follow up by the service manager after being told he would contact me. More

Excellent and Outstanding Customer Service The moment I walked into the dealership i was greeted with TOP NOTCH service while in the process of purchasing my very first BMW vehicle. The patienc The moment I walked into the dealership i was greeted with TOP NOTCH service while in the process of purchasing my very first BMW vehicle. The patience, hard work, and dedication spoke volumes of the team that worked with me to ensure me of becoming a very pleased and satisfied customer to purchase many BMW vehicles in the future. More

everything was well-done and people were great - Clint From start to finish, the experience was great. Clinton was my advisor, very attentive and followed up promptly. I would not have changed a thing. From start to finish, the experience was great. Clinton was my advisor, very attentive and followed up promptly. I would not have changed a thing. More