
BMW of Kansas City South
Kansas City, MO
Filter Reviews by Keyword
By Type
2,091 Reviews of BMW of Kansas City South
Switching to this location Since I moved to Kansas, I’ve had service done at a different location. No more. Due to the customer service and kindness I received, I will be using Since I moved to Kansas, I’ve had service done at a different location. No more. Due to the customer service and kindness I received, I will be using this dealership. More

Exceptional Sales Team The staff at this dealership are exceptional! We worked with Rodkem and Jordan. They are knowledgeable, friendly and relaxed. The entire buying proce The staff at this dealership are exceptional! We worked with Rodkem and Jordan. They are knowledgeable, friendly and relaxed. The entire buying process felt no pressure. I highly recommend this team and of course BMW. My new X3 is a dream to drive! More
Didn’t give up on diagnosing issue Stuck with me to replicate and identify a challenging front end noise in my car. Replaced both struts under warranty and car sounds perfect now. Stuck with me to replicate and identify a challenging front end noise in my car. Replaced both struts under warranty and car sounds perfect now. More
Good car buying experience Great experience. Billy Roskosh was straightforward and made the purchase easy. Everyone was friendly and attentive to our needs. I would recommend Bi Great experience. Billy Roskosh was straightforward and made the purchase easy. Everyone was friendly and attentive to our needs. I would recommend Billy to anyone looking for their next vehicle. More
Wonderful car buying experience! Rodkem was so helpful in finding the right car for our needs. He even brought the car to us look at when our plans changed and we weren't able to get Rodkem was so helpful in finding the right car for our needs. He even brought the car to us look at when our plans changed and we weren't able to get out and see the car we were interested in purchasing! SO easy to work with and the car buying process was fast and easy with this dealership! More
Quality service We were greeted quickly at the dealership and met with Keith. We appreciated his communicative style and he was knowledgeable in all the questions we We were greeted quickly at the dealership and met with Keith. We appreciated his communicative style and he was knowledgeable in all the questions we had. We ended up working out a deal and having our car delivered. Overall a good car buying process More
Keith Heedum took great care of us and got us in the car we wanted. We had a very happy experience processing the buying experience and consulting with the personn took great care of us and got us in the car we wanted. We had a very happy experience processing the buying experience and consulting with the personnel at Hendricks. We're driving happily our X1. We also own an X3 and earlier owned a 328i. As Sam says, "We're fluent in BMW!" More

5 stars Best car buying experience I’ve ever had. This was my first time buying a car on my own and they made it so very pleasant and easy. From the moment I Best car buying experience I’ve ever had. This was my first time buying a car on my own and they made it so very pleasant and easy. From the moment I walked in I was treated with kindness and respect. Jordan and Giuseppe were fast friendly and thorough. Happy to answer all of my questions. Could not be happier with my new car and the entire experience. More

Amazing car buying experience! Guiseppe was so great to work with. I had originally come in thinking I had to get a used vehicle based on my budget and mileage needs but he was abl Guiseppe was so great to work with. I had originally come in thinking I had to get a used vehicle based on my budget and mileage needs but he was able to put together a lease deal that put me into a brand new car! Being a single mom the car buying experience is very daunting. I was not looking forward to it. Giuseppe helped me find just the right fit and was never pushy with me at all. He was extremely patient in letting me test drive multiple vehicles as well. Then once the deal was done he game my 7 year old son a really cool BMW hot wheel. Thanks so much. I'll definitely be back for my future needs. Kelly More
Flat tire Was a bit disappointed that it took 6 days to fix a replacement tire. And when I picked up the car it was dirtier than when I left it. Appeared it had Was a bit disappointed that it took 6 days to fix a replacement tire. And when I picked up the car it was dirtier than when I left it. Appeared it had been outside the entire time and was dusty. Paul was very helpful otherwise More