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BMW of Kansas City South

Kansas City, MO

4.8
2,091 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,091 Reviews of BMW of Kansas City South

March 22, 2019

Professional and efficient Professional service and explanation of work performed. Quick execution of needed service. Courteous and friendly. They cared about my satisfaction. Q More

by STEVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Mar 29, 2019 -

BMW of Kansas City South responded

Hi Steve, thank you so much for your positive comments about BMW of Kansas City South! Your satisfaction is our top priority and we are happy to read you had such a positive experience with our team! Take care.

March 22, 2019

Welcoming The entire staff was involved, it was a late night and they insisted I was not an inconvenience. I understand they wanted the sell but their approach More

by loristuteville7428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I felt like everyone introduced themselves which was amazing- I left out many names I cannot remember. , Nick Fairbanks, Pedro Martinez, Rodkem Matthews
Mar 29, 2019 -

BMW of Kansas City South responded

Loristuteville7428, we really appreciate your feedback and pleased you had a great buying experience with us! We can't wait to see you again, have a great day.

March 20, 2019

Amazing This is the best team of service department personnel in Kansas City! If you have not had a chance to visit BMW of Kansas City South, book an appointm More

by BMW 330i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer, Clinton Wong, Paul Tracy, Paullie Ranker
Mar 23, 2019 -

BMW of Kansas City South responded

Bmw 330i, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.

March 20, 2019

So helpful! I had an old model BMW that I wanted to just see about trading and in talking about my options with the sales person (Billy Roskosh) he not only took More

by BPirt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan , Caleb Zimmermann, Colin Coit, Billy Roskosh
Mar 23, 2019 -

BMW of Kansas City South responded

Bpirt, we are glad we could help! Thank you so much for your positive comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

March 19, 2019

Service I experienced a flat tire and immediately stopped by the dealership as I was on my way home. As luck would have it BMW South had the correct tire in s More

by ERIGGS45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tracy, service
Mar 24, 2019 -

BMW of Kansas City South responded

Eriggs45, thank you for your kind review; we are so pleased you enjoyed your visit with us. It's great to hear our team delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 19, 2019

Great Service The service department is excellent. They worked with my with my changing schedule and provided great service. They also explained additional car feat More

by DCWATSON00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 24, 2019 -

BMW of Kansas City South responded

Dcwatson00, your satisfaction is our top priority and we are happy to read you had such a positive experience with our team! We can't wait to see you again, have a great day.

March 17, 2019

Awesome dealership! Had a factory recall on my 2013 X5. Passenger side air bag module, not BMW quality problem. They loaned me a brand new X3 which was thoroughly enjo More

by KEVINOST64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodheart - Service Advisor.
Mar 24, 2019 -

BMW of Kansas City South responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 16, 2019

Great experience We visited the BMW to look at a specific used car they had. We were treated like we were there for the newest BMW. We were made to feel very welcome More

by BORRENPOHL1003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodkem Matthews
Mar 24, 2019 -

BMW of Kansas City South responded

Hi Borrenpohl1003, thank you so much for your positive comments about BMW of Kansas City South! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you so much again for your feedback! We hope you have a great day!

March 16, 2019

Scheduled service A good experience.....service rep (Clinton Wong) always ‘user friendly’ and got me in/out in timely manor. (Approx 1 1/2 hrs).... based on summary o More

by DERCK1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Mar 20, 2019 -

BMW of Kansas City South responded

Hello Derck1, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

March 16, 2019

Excellent service The service team is always professional and polite. Very informative and willing to go the extra mile to ensure your visit was pleasant. I prefer this More

by michaelb12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Service Advisor
Mar 20, 2019 -

BMW of Kansas City South responded

Michaelb12, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Kansas City South! We can't wait to see you again, have a great day.

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