BMW of Kansas City South

Saturday service I was busy all week and not able to address a windshield wiper issue until Saturday. I stopped in without an appointment. Derrick offered to fit me i I was busy all week and not able to address a windshield wiper issue until Saturday. I stopped in without an appointment. Derrick offered to fit me in between others. He fixed the issue quickly and I was on my way. Very happy. More

Review Derek Goodhart, service, and Keith Heedum, sales, are outstanding. Ken Neuman is not friendly, nor customer service oriented. A bully to customers and Derek Goodhart, service, and Keith Heedum, sales, are outstanding. Ken Neuman is not friendly, nor customer service oriented. A bully to customers and internal team. More

Best BMW Dealwrship Best BMW Dealership in Kansas City. Thank you again to Billy Roskosh and Paul Tracy for excellent sales and service support. Best regards, Chane Carpe Best BMW Dealership in Kansas City. Thank you again to Billy Roskosh and Paul Tracy for excellent sales and service support. Best regards, Chane Carpenter More

Sales people are great, Service not so much Very obvious that the service department is trying to generate income. Often quoted prices do not show up on final bill. Multiple times I had to po Very obvious that the service department is trying to generate income. Often quoted prices do not show up on final bill. Multiple times I had to point out the errors in their billing. I feel ethics are very low in this department. I’ll be going back to Baron BMW for my service work. I had really high hopes for this location. I do like the sales team, so any future purchases will occur at this location, but service work at the other. More

Flat tirr Professional, nice, I had new tires and one went flat. They replaced my tire. I was so happy. I’ve alwzyhad excellent customer service at this dea Professional, nice, I had new tires and one went flat. They replaced my tire. I was so happy. I’ve alwzyhad excellent customer service at this dealership I will say this rating system is too long More

Good and average Most was good. The bad-didn’t have my part when my car was there for a recall. Still don’t have my repair receipt. Most was good. The bad-didn’t have my part when my car was there for a recall. Still don’t have my repair receipt. More

Wonderful service department Paul was so helpful and easy to work with. The prices were reasonable and my vehicle was ready when promised. He communicated well and I didn’t feel p Paul was so helpful and easy to work with. The prices were reasonable and my vehicle was ready when promised. He communicated well and I didn’t feel pressured into other services I didn’t need. More

Very professional great people to work with Client was my service advisors helps my wife to get checked in and called me to verify exactly what’s going on with the car! We have left some of ou Client was my service advisors helps my wife to get checked in and called me to verify exactly what’s going on with the car! We have left some of our belongings in the loaner car by accident he retrieved them and kept them in the office until the next day for me to pick it up thanks again More

Great Service Nick Fairbanks was fantastic and made the car buying experience very easy all around. Teresa and Nick made everything super easy with the paperwork po Nick Fairbanks was fantastic and made the car buying experience very easy all around. Teresa and Nick made everything super easy with the paperwork portion, they were both very clear with everything we had to go through to get the deal done. More

Respectful service I appreciate the way I was treated at this dealership. Previous encounters at other BMW dealerships were not so good. Very accommodating and a pleasu I appreciate the way I was treated at this dealership. Previous encounters at other BMW dealerships were not so good. Very accommodating and a pleasure to do business with. More