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BMW of Kansas City South

Kansas City, MO

4.9
2,088 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,088 Reviews of BMW of Kansas City South

September 07, 2022

I have just had great experiences with my two X5s; serviced at the dealership, with Clint Wong as my service consultant. Anytime I need anything, I just call or text Clint, and I feel like I'm just g More

by ROBINC1153
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Sep 11, 2022 -

BMW of Kansas City South responded

Robinc1153, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

September 07, 2022

very good service. ..always a pleasure working with clinton wong. love the video service on my car More

by sharoncpro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Sep 11, 2022 -

BMW of Kansas City South responded

Sharoncpro, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South. We do hope we can be of assistance in the future. Take care!

September 06, 2022

Our Service Advisor, John Strode provides Excellent Service! He communicates well and ensures the necessary repairs are completed promptly! More

by MacMom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strode
Sep 08, 2022 -

BMW of Kansas City South responded

Macmom, we're so glad that we were able to go above and beyond your expectations!

August 30, 2022

BMW KC South is a great dealership because of people like Clinton Wong professional competent and friendly. More

by bitzenj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Sep 03, 2022 -

BMW of Kansas City South responded

Bitzenj, we are so happy to read such a great review about BMW of Kansas City South! Thank you, and have a fantastic day!

Sep 03, 2022 -

bitzenj responded

BMW South is great to work with. We bought our X5 from BMW South in 2017 and are completely satisfied especially the Service department and Clinton Wong is a refreshing knowledgeable advisor that always puts the customer first. When we are ready for another new car we’ll buy it and have it serviced at BMW South.

August 29, 2022

Excellent service and friendly staff. Very receptive to my concerns and questions I was very happy with my experience. I would recommend. More

by Eaglebrich
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Heedum, John Strode
Sep 02, 2022 -

BMW of Kansas City South responded

Eaglebrich, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South. We are always more than happy to assist you if anything else comes up. Take care!

August 27, 2022

Arriving quite early for my scheduled routine oil change, Clinton was happy to see me and took my x5 right in. Clinton offered me a wide range of refreshments, while I waited. Weeks earlier, I had the brake More

by LSFRAHM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Sep 01, 2022 -

BMW of Kansas City South responded

Lsfrahm, we are so happy to read such a great review about BMW of Kansas City South! We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South

August 18, 2022

Had a great experience with the Service Dept. Clinton Wong and his group were amazing. Had to wait on a part but as soon as it was in we were able to schedule and get me in and out around my cra More

by Sheilahvanness
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Aug 22, 2022 -

BMW of Kansas City South responded

Sheilahvanness, we are glad we could help! We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South

August 18, 2022

Great service! On top of everything. Everyone was smiling. Samara and Keith were great to work with! More

by Crouch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Heedum
Aug 22, 2022 -

BMW of Kansas City South responded

Crouch, we are so happy to read such a great review about BMW of Kansas City South! If you have any further questions, please don't hesitate to reach out!

August 17, 2022

I thought they did a great job servicing my car. It took some time but I was able to get a workout in on the nearby trail More

by agleue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, John Strode
Aug 19, 2022 -

BMW of Kansas City South responded

Hello Agleue, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 17, 2022

I had an alternator bracket seal that needed to be fixed as soon as possible. Mr. Wong and the team at BMW were able to get me in that day, complete the 9+ hour job, and I was able to get my car back the ne More

by Cole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Aug 19, 2022 -

BMW of Kansas City South responded

Cole, thank you so much for your high rating! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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