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BMW of Kansas City South

Kansas City, MO

4.8
2,090 Reviews
Call Dealership (844) 415-1090
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1200 W 104th St

Kansas City, MO

64114

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2,090 Reviews of BMW of Kansas City South

June 14, 2022

Great costumer service. Quick response and always very attentive. Great knowledge and source of information. More

by imjamd15
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin
Report | Print
Jun 15, 2022 -

BMW of Kansas City South responded

We appreciate your positive review about your recent experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 14, 2022

Norm Michael service advisor was courteous, knowledgeable and responsive. The whole experience was top notch start to finish. More

by Tkokoruda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Norm Michael
Report | Print
Jun 14, 2022 -

Tkokoruda responded

I've enjoyed my experience with Norm in service and Zach in sales.

June 06, 2022

Marco did everything right! When I walked in BMW South and test drove my dream car! Marco made it his mission to get me my car and that is exactly what he did! The process was s More

by Marie101885
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco and Kevin
Report | Print
Jun 08, 2022 -

BMW of Kansas City South responded

Marie101885, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!

June 06, 2022

John in the service department was fantastic to work with and the communication from the technician was excellent. More

by John1717
Recommend Dealer
Yes
Employees Worked With
John Strode
Report | Print
Jun 08, 2022 -

BMW of Kansas City South responded

John1717, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 05, 2022

Norm Michael explained everything clearly including options for future service. There were no surprises and my vehicle worked and looked perfect. More

by Jivanuska
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Report | Print
Jun 07, 2022 -

BMW of Kansas City South responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

June 03, 2022

Very happy with these guys. John has been very supportive since I bought a new M2 CS a year ago. Good interactions this far, service team has been very knowledgeable and transpa More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bednar, John Strode
Report | Print
Jun 04, 2022 -

BMW of Kansas City South responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 02, 2022

Took my car into the dealership for service on a blown tire and they were great at helping me get it fixed as well as follow up and a detailed analysis of my car. Great dealing with Norm who helped me in More

by wfetter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Report | Print
June 01, 2022

John did a great job taking care of me that early morning! I appreciate him. More

by Beatrice Chambo
Recommend Dealer
Yes
Employees Worked With
John Strode, Clinton Wong
Report | Print
Jun 03, 2022 -

BMW of Kansas City South responded

Beatrice Chambo, your wonderful feedback and rating mean a lot to us. We hope to see you soon!

June 01, 2022

Clinton Wong’s personal service is the difference. Even just for new tires He’s why I’m loyal to this dealer More

by Retired guy
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Report | Print
Jun 03, 2022 -

BMW of Kansas City South responded

Retired Guy, reviews like this give us motivation and help us ensure we provide high-quality care. We can't wait to see you again, have a great day.

June 01, 2022

Clinton Wong is the reason I continue to choose BMW of South Kansas City for all my vehicle's service needs. More

by kcleve01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Report | Print
Jun 03, 2022 -

BMW of Kansas City South responded

Hello Kcleve01, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

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