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BMW of Kansas City South

Kansas City, MO

4.9
2,087 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,087 Reviews of BMW of Kansas City South

May 27, 2022

Great communication, quality service. And the video showing the work that was done was thorough and clear. More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strode
May 29, 2022 -

BMW of Kansas City South responded

David, thank you so much for your high rating! Please don't hesitate to reach out if there's anything additional we can do for you.

May 23, 2022

Everyone I have encountered at this location has been kind and professional. This dealership is exactly what you hope to experience when owning a luxury vehicle! More

by NewDayPhoto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strode , Clinton Wong
May 25, 2022 -

BMW of Kansas City South responded

Newdayphoto, we're glad you had such a wonderful experience with us! Thank you again for leaving us this response!

May 17, 2022

Highly professional and well organized service staff. Very communicative and provide video documentation of issues they find. More

by Jhdobken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strode
May 19, 2022 -

BMW of Kansas City South responded

Jhdobken, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

May 17, 2022

Always a pleasure doing business with BMW of Kansas City South. I really appreciate Clinton Wong he's the best! More

by AJBONANNO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Clinton Wong
May 19, 2022 -

BMW of Kansas City South responded

Hi Ajbonanno, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 13, 2022

I highly recommend BMW of Kansas City South and especially my service representative Clint Wong. He is exceptional and always takes time to answer any questions I have. I purchased my car there in More

by Heather Koroch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
May 16, 2022 -

BMW of Kansas City South responded

Hello Heather Koroch, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 12, 2022

Clinton did an outstanding job taking care of me. Communication was great and knowledgeable. Felt I was I great hands. Thanks More

by Richard
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
May 14, 2022 -

BMW of Kansas City South responded

Richard, we're happy you found our staff to be so supportive during your experience here at BMW of Kansas City South. We can't wait to see you again, have a great day.

May 12, 2022

I had a great experience working with John Strode. An issue arose while my vehicle was in for service and they promptly let me know it would be taken care of. More

by Mike
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Strode
May 14, 2022 -

BMW of Kansas City South responded

Mike, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

May 12, 2022

Service department was fantastic. Helped this out of towner get fixed and on the way More

by jlaurent
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Norm Michael
May 14, 2022 -

BMW of Kansas City South responded

Jlaurent, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

May 11, 2022

Clinton Wong is my service rep…. Great working with him! Makes it easy to continue going back for service. More

by Pmorris
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
May 13, 2022 -

BMW of Kansas City South responded

We appreciate your positive review about your recent experience with us! Thank you again for the great review!

May 03, 2022

Thorough and communicative team that was great to work with and will certainly do so in the future. Very professional staff. Reason for 4/5 stars - lack of available loaner vehicles meant dealing with More

by Jhdobken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strode
May 05, 2022 -

BMW of Kansas City South responded

Jhdobken, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

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