BMW of Kansas City South

BMW Kansas City South: Excellent customer service and Norm Michael was professional, courteous, respectful of my situation and extremely friendly!! My husband was stationed at NAS Sigonella Sicily Italy Norm Michael was professional, courteous, respectful of my situation and extremely friendly!! My husband was stationed at NAS Sigonella Sicily Italy and we bought my car from BMW Milan Italy; I’ve lived in Washington DC , and now live in Corpus Christi TX and BMW Kansas City South has the best BMW customer service center and employees that I’ve ever encountered!! Norm went above and beyond his duties to make certain all of my BMW 320i Xdrives service needs were taken care of! Thank you, Norm, I only wish you and your BMW South service team were in Corpus Christi Texas!!! Service like Yours is what makes me proud to call Kansas City Missouri, my HOMETOWN !!! Sincerely, Amy Gardipee, Corpus Christi Texas More

Great service . All work done professionally. Would recommend to friends. All around great personal service. All work done professionally. Would recommend to friends. All around great personal service. More

I cannot say enough great things about this dealership. Our buying experience from Zach was absolutely amazing. And then two months later we had to take the car back in due to contaminated gas. Norm in the Our buying experience from Zach was absolutely amazing. And then two months later we had to take the car back in due to contaminated gas. Norm in the service department was great to work with during the several weeks that we were without our car. They handled everything with the other parties insurance company and made the entire ordeal very stress-free. More

Had to bring an older car in for a recall and I did not anticipate needing to show proof off oil changes. John Strode was very patient and supportive as I had to go to my mechanic to get it. anticipate needing to show proof off oil changes. John Strode was very patient and supportive as I had to go to my mechanic to get it. More

John Strode in the service department was magnificent. He let me know how things were going through the entire repair process. He was friendly, patient, and knowledgeable! He let me know how things were going through the entire repair process. He was friendly, patient, and knowledgeable! More

They were efficient, transparent and professional. John S even provided a number to text with follow up questions or concerns. Well done John S even provided a number to text with follow up questions or concerns. Well done More

Everyone is so helpful and friendly, which is especially important in stressful situations. I work with John in the service department, and he does a wonderful job keeping me informed. important in stressful situations. I work with John in the service department, and he does a wonderful job keeping me informed. More

Norm is an excellent BMW Service Specialist to work with and he always makes sure I have an outstanding experience every time I get to be there. and he always makes sure I have an outstanding experience every time I get to be there. More

John Strode was awesome. Explained the service being done, provided a ride home, and kept me updated. I asked about an additional service, and he actually advised against i Explained the service being done, provided a ride home, and kept me updated. I asked about an additional service, and he actually advised against it - that was refreshing. A very pleasant experience. Would highly recommend. More

Norm Michael and the team at BMW of Kansas City South do a great job of making me feel welcome every time I take my BMW X5 in for service. Thanks so much, Norm!! a great job of making me feel welcome every time I take my BMW X5 in for service. Thanks so much, Norm!! More