BMW of Kansas City South

Service was reliable and the staff was friendly. John and his team kept me updated while I waited in the comfortable lounge. John and his team kept me updated while I waited in the comfortable lounge. More

My local BMW service center recommended tire rotation/alignment, which I assumed was because they didn't have record of the work I had done at BMW of Kansas City South. As I was recently back i rotation/alignment, which I assumed was because they didn't have record of the work I had done at BMW of Kansas City South. As I was recently back in KC I called Norm and asked if they would just take a quick look to make sure all was well with the tires. Not only did Norm set me up with a complementary inspection, but they topped off my fluids and made certain I was ready for the 1,500-mile trek home. Again, I was impressed at how everyone made me feel as though I were a member of a club. I'm so impressed with this specific BMW Service Center that when the time comes for a new Beamer I plan to start with BMW of Kansas City South. More

The staff at Hendrick BMW has been great Very courteous and extremely professional I’m sorry I waited this long to buy a BMW from them I will definitely be back and extremely professional I’m sorry I waited this long to buy a BMW from them I will definitely be back More

BMW of Kansas City South picked up my vehicle making my service very simple! They sent video of the inspection and kept me informed the whole time. They were courteous and took time to explain the issues service very simple! They sent video of the inspection and kept me informed the whole time. They were courteous and took time to explain the issues and pricing. I will use them again in the future! More

Was having an issue with coolant level and pulled into the dealership service bay with no appointment and they topped off the coolant and other fluids and noticed we had a service recall needed so they sc the dealership service bay with no appointment and they topped off the coolant and other fluids and noticed we had a service recall needed so they scheduled a service appointment and picked up the car later in the week and returned to my house the same day. Couldn’t be happier! More

John Strode is fantastic. I’m always able to get in when there’s an issue, and the techs explain absolutely everything. Highly recommend. there’s an issue, and the techs explain absolutely everything. Highly recommend. More

Great service work and service representatives. Norm Michael is always very helpful and communicates throughout the process. Michael is always very helpful and communicates throughout the process. More

John Strode and the entire service team at BMW of KC South are top-notch. Excellent communication and service overall. They have been great to work with! South are top-notch. Excellent communication and service overall. They have been great to work with! More

Service was quick, friendly and efficient. Service advisor John Strode was very helpful in getting my service complete and turned my X4 around the same day. advisor John Strode was very helpful in getting my service complete and turned my X4 around the same day. More

We had the best car buying experience here. Lucas was amazing to work with and took time to explain each detail of the sale and of the car since this was my first BMW purchase. I appreciate the level of amazing to work with and took time to explain each detail of the sale and of the car since this was my first BMW purchase. I appreciate the level of detail and professionalism that he has. The entire car buying experience was so painless- from the actual purchase, service, detail, and financing. We will be back for our next purchase and for all service visits for sure! Thank you for an incredible experience, you all should be very proud of the company culture you built. Also- the swag bag was AMAZING! Recent service visit with Matthew went great as well! More