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BMW of Kansas City South

Kansas City, MO

4.9
2,087 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,087 Reviews of BMW of Kansas City South

January 24, 2022

all people we have dealt with are very professional and knowledgeable great experience in every way More

by kworkman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Norm Michael
Jan 28, 2022 -

BMW of Kansas City South responded

Kworkman, thank you so much for your high rating! Thank you again for leaving us this response!

January 13, 2022

I recently took my car in for service. Norm was my guy! He was very professional and awesome to work with. If you need to schedule any service ask for Norm!!! More

by Orlando Ramos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Jan 15, 2022 -

BMW of Kansas City South responded

Orlando Ramos, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

December 31, 2021

John Strode and Matt Bayer both deserve raises. They provided the best customer service I've ever experienced. These guys actually care. Their patience and support has made me a customer for life. More

by jacox07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strode, Matthew Bayer
Jan 04, 2022 -

BMW of Kansas City South responded

Jacox07, we are so happy to read such a great review about BMW of Kansas City South! We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South

December 27, 2021

I have worked on a multiple occasions with Norm Michael, with most recently I was at the dealership for my 550 Xdrive MSport , he always listens to understand what I need done and or works with his team to More

by BRYANEAKEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Dec 28, 2021 -

BMW of Kansas City South responded

Bryaneaken, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 24, 2021

Thee service I received from BMW is amazing. Friendly and courteous staff, expertise is awesome, and just all around perfection. More

by KTANDERSON3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strode, Billy Roskosh, Derek Goodhart
Dec 24, 2021 -

BMW of Kansas City South responded

Ktanderson3, thank you for the high star rating! We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 21, 2021

The service department at BMW South is top notch. They're very detailed, provide all the specifics on the repair and make every effort to do things efficiently, both with time and financially. Norm More

by brad
Customer Service
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Dec 22, 2021 -

BMW of Kansas City South responded

Brad, your wonderful feedback and rating mean a lot to us. We hope to see you soon!

December 21, 2021

The service dept at BMW South is the best around! Norm Michael is extremely knowledgeable, professional and efficient. I am very grateful to have finally found a dealership/representative I can trust and More

by RACHELFRICKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Dec 22, 2021 -

BMW of Kansas City South responded

Rachelfricke, we're glad to hear you enjoyed your visit. We look forward to your next visit! Take care!

December 06, 2021

The customer service is outstanding ! My representative, Norm Michael, listens to customer needs and works to get you the best result for your money. He stays on top of the service going on and communicates More

by Fjanoski12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Dec 08, 2021 -

BMW of Kansas City South responded

Fjanoski12, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 24, 2021

I recently stopped in to visit my friends at BMW of Kansas City South. I wasn't looking for another car and didn't need service. It was simply to express my appreciation for the outstanding service I r More

by ray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matson, Ron Smith, Giuseppe Baldin, Clinton Wong
Nov 30, 2021 -

BMW of Kansas City South responded

Ray, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Kansas City South! We do hope we can be of assistance in the future. Take care!

November 15, 2021

This place is great. Very professional and pleasant. Keith Heedum does a great job and is very easy to deal with! More

by Stephen.maxwell59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Heedum
Nov 19, 2021 -

BMW of Kansas City South responded

Stephen.maxwell59, we're glad to hear you enjoyed your visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Kansas City South!

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