Back

BMW of Kansas City South

Kansas City, MO

4.8
2,090 Reviews

1200 W 104th St

Kansas City, MO

64114

Directions

By Type

2,090 Reviews of BMW of Kansas City South

January 30, 2022

John Strode and the entire service team at BMW of KC South are top-notch. Excellent communication and service overall. They have been great to work with! More

by Mark
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Strode, Clinton Wong
Feb 02, 2022 -

BMW of Kansas City South responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 29, 2022

Service was quick, friendly and efficient. Service advisor John Strode was very helpful in getting my service complete and turned my X4 around the same day. More

by Rogerhoadley1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strode, Matthew Bayer
Feb 02, 2022 -

BMW of Kansas City South responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

January 25, 2022

We had the best car buying experience here. Lucas was amazing to work with and took time to explain each detail of the sale and of the car since this was my first BMW purchase. I appreciate the level of More

by Whit H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer, Lucas Reis
Jan 28, 2022 -

BMW of Kansas City South responded

Hello Whit H, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

January 24, 2022

all people we have dealt with are very professional and knowledgeable great experience in every way More

by kworkman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Norm Michael
Jan 28, 2022 -

BMW of Kansas City South responded

Kworkman, thank you so much for your high rating! Thank you again for leaving us this response!

January 13, 2022

I recently took my car in for service. Norm was my guy! He was very professional and awesome to work with. If you need to schedule any service ask for Norm!!! More

by Orlando Ramos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Jan 15, 2022 -

BMW of Kansas City South responded

Orlando Ramos, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

December 31, 2021

John Strode and Matt Bayer both deserve raises. They provided the best customer service I've ever experienced. These guys actually care. Their patience and support has made me a customer for life. More

by jacox07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strode, Matthew Bayer
Jan 04, 2022 -

BMW of Kansas City South responded

Jacox07, we are so happy to read such a great review about BMW of Kansas City South! We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South

December 27, 2021

I have worked on a multiple occasions with Norm Michael, with most recently I was at the dealership for my 550 Xdrive MSport , he always listens to understand what I need done and or works with his team to More

by BRYANEAKEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Dec 28, 2021 -

BMW of Kansas City South responded

Bryaneaken, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 24, 2021

Thee service I received from BMW is amazing. Friendly and courteous staff, expertise is awesome, and just all around perfection. More

by KTANDERSON3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strode, Billy Roskosh, Derek Goodhart
Dec 24, 2021 -

BMW of Kansas City South responded

Ktanderson3, thank you for the high star rating! We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 21, 2021

The service department at BMW South is top notch. They're very detailed, provide all the specifics on the repair and make every effort to do things efficiently, both with time and financially. Norm More

by brad
Customer Service
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Dec 22, 2021 -

BMW of Kansas City South responded

Brad, your wonderful feedback and rating mean a lot to us. We hope to see you soon!

December 21, 2021

The service dept at BMW South is the best around! Norm Michael is extremely knowledgeable, professional and efficient. I am very grateful to have finally found a dealership/representative I can trust and More

by RACHELFRICKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Dec 22, 2021 -

BMW of Kansas City South responded

Rachelfricke, we're glad to hear you enjoyed your visit. We look forward to your next visit! Take care!

...
29
...