Back

BMW of Kansas City South

Kansas City, MO

4.9
2,087 Reviews

1200 W 104th St

Kansas City, MO

64114

Directions

By Type

2,087 Reviews of BMW of Kansas City South

February 21, 2021

Giuseppe was fantastic. His immediate attention and knowledge of BMW's was outstanding. He was attentive and informative without being pushy - a much appreciated trait of a salesperson. We will continu More

by JBK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin
Feb 24, 2021 -

BMW of Kansas City South responded

Jbk, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 21, 2021

Giuseppe made the experience first class through and through. Top notch product knowledge coupled with a focus on the customer experience made the entire process seamless and enjoyable! More

by Vinniedefeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin
Feb 24, 2021 -

BMW of Kansas City South responded

Vinniedefeo, thank you for sharing your positive experience! Until the next time we meet, take care!

February 21, 2021

Dereck and another trainee were very nice, friendly and professional. I didn’t feel pressured at all like the case is most of the time with dealerships. They were very respectful of my time as well. I rare More

by TIM.THOMAITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There’s another new guy who was being trained as well, Derek Goodhart
Feb 24, 2021 -

BMW of Kansas City South responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

February 21, 2021

Giuseppe made my son’s first car buying experience a great one. He valued our time and had a lot of the paperwork started and he did a wonderful job helping my son set his BMW up. He took him through al More

by burnettd24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin
Feb 24, 2021 -

BMW of Kansas City South responded

Burnettd24, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 21, 2021

I really enjoyed working with my client advisor Sterling Williams. He did a great job of showing me available options and discussing the pros and cons of each. More

by TERRYAHERN16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Williams
Feb 24, 2021 -

BMW of Kansas City South responded

Terryahern16, we are so happy to read such a great review about BMW of Kansas City South! If you have any further questions, please don't hesitate to reach out!

February 21, 2021

Excellent from beginning to end! A very customer service oriented and friendly environment! Lucas was extremely professional and helpful throughout the process. This was by far the best car purchase exper More

by Sonja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Reis
Feb 24, 2021 -

BMW of Kansas City South responded

Sonja, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 21, 2021

The oil change was fine as expected. I was a little surprised because my dealership in Arkansas always vac’s and washes my car. I know that has nothing to do with my oil change, but I missed that. More

by KRHEA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart, Norm Michael
Feb 24, 2021 -

BMW of Kansas City South responded

Krhea2, we are so pleased you enjoyed your visit to BMW of Kansas City South! We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South.

February 20, 2021

They were super! Friendly, empathetic to my daughter’s previous bad experience with a car, and truly take Mr. Hendrick’s words to heart. They treated us like family! More

by melnoname11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matson, Kevin, Damon
Feb 24, 2021 -

BMW of Kansas City South responded

Melnoname11, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Kansas City South! We hope you have a great day!

February 20, 2021

The best BMW dealership anywhere! Always friendly, respectful, professional and honest. Very focused on the Guest’s Experience. I won’t take my BMW anywhere else. More

by LUNAHEAD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Feb 24, 2021 -

BMW of Kansas City South responded

Hi Lunahead1, thank you so much for your positive comments about BMW of Kansas City South! We are always more than happy to assist you if anything else comes up. Take care!

February 20, 2021

We really appreciate Clinton Wong. He always keeps us well-informed and is a great advocate on our behalf. Have only positive works for this service dept and staff. More

by Zeller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Feb 24, 2021 -

BMW of Kansas City South responded

Zeller, we're glad to hear you enjoyed your visit. We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South.

...
39
...