BMW of Kansas City South
Kansas City, MO
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2,040 Reviews of BMW of Kansas City South
Norm Michael at BMW of KC South made our service appointment so easy. He had everything scheduled, on time and perfectly completed. Super easy and excellent service. Could not have been happier. Tha appointment so easy. He had everything scheduled, on time and perfectly completed. Super easy and excellent service. Could not have been happier. Thank you, Norm! More
Always great service and attention to detail. Clint Wong is highly knowledgeable, friendly and professional. There is not a better place in Kansas City to keep your BMW running great. Clint Wong is highly knowledgeable, friendly and professional. There is not a better place in Kansas City to keep your BMW running great. More
Had leaking rear axle seals on my X5. While that doesn’t make me happy on a 7 year old auto, I’m here to say how much I appreciate my service advisor, Norm Michael. While they already dro While that doesn’t make me happy on a 7 year old auto, I’m here to say how much I appreciate my service advisor, Norm Michael. While they already dropped the rear diff down to replace the bad axle deals, Norm went ahead and had the tech replace the driveshaft seal into the rear diff. I appreciate that attention to smart car maintenance. If I’m already paying for the rear diff to be dropped down, it makes sense to replace an inexpensive seal. The Service Advisor role, in its name implies advice, not order taker. Norm understands my approach to car maintenance and does act as my advisor. More
Great process keeping customer informed - sending videos of problem is great letting me see where problem is and what is needed to fix it. of problem is great letting me see where problem is and what is needed to fix it. More
There is not a better place in Kansas City to maintain your BMW. Their service department is superb, genuine BMW parts and expert trained BMW service technicians. They will fully inspect and wash your veh your BMW. Their service department is superb, genuine BMW parts and expert trained BMW service technicians. They will fully inspect and wash your vehicle before you leave. My experience the times I've been there was elevated beyond satisfaction by my service advisor Clinton Wong. He is an intelligent personable man that will provide you with the best possible service at a very affordable price. Don't go anywhere else! More
I bought my BMW 3 years ago, and I always come back to this dealership for any maintenance or service that is needed. The staff there is just awesome, from the service department to the sales people. Clin this dealership for any maintenance or service that is needed. The staff there is just awesome, from the service department to the sales people. Clinton in the service department is so friendly and never forgets a face. I had some maintenance due today and it was going to take a few hours. While waiting, I ran into Giuseppe, who sold me the BMW. He such a great guy, kind and friendly. He sat for a bit and chatted with me and husband about other cars on the lot, and answered some questions I had about the company. He's knowledgeable and can pretty speak from experience on almost all of their stock. I always enjoy my time at the dealership. This is my 3rd BMW that I've bought from them, and I'll come right back when I'm ready for the next one. 10 out of 10 on the service, staff, and quality. Highly recommend! More
Terrific service. I had a tire emergency and they were able to squeeze me in so I could make a planned trip the next day. I had a tire emergency and they were able to squeeze me in so I could make a planned trip the next day. More