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BMW of Kansas City South

Kansas City, MO

4.9
2,040 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,040 Reviews of BMW of Kansas City South

November 21, 2023

The service advisor John Strode makes this dealership worth visiting and scheduling a service visit. More

by Jwigg42202
Recommend Dealer
Yes
Employees Worked With
John Strode
Nov 23, 2023 -

BMW of Kansas City South responded

Hello Jwigg42202, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South

November 18, 2023

I love this dealership. From sales to service my experience has been exceptional. My recent service visit was great. Service advisor John Strode is very knowledgeable and he More

by Jsnyder
Recommend Dealer
Yes
Employees Worked With
Keith Heedum, John Strode
Nov 22, 2023 -

BMW of Kansas City South responded

Jsnyder, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

November 16, 2023

I booked a service appointment online for a Saturday. When I dropped off my car the service technician informed me that I should not have booked online, that they only do oil changes on Saturdays, and th More

by ppgul
Recommend Dealer
No
Employees Worked With
Norm Michael
Nov 18, 2023 -

BMW of Kansas City South responded

Hi Ppgul, We appreciate you taking the time to tell us about your recent visit. We never want our customer's experience to be less than exceptional, and are disappointed to hear how yours went. Would you mind giving us a call so that we may discuss it with you further? Please contact us at 816-501-2761 at your convenience. Thank you!

November 16, 2023

Great service. The entire team there was helpful. My service advisor, Norm Michael, kept me informed every step of the way. I have been a customer of another local More

by Dave B
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Nov 18, 2023 -

BMW of Kansas City South responded

Dave B, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South. Thank you, and have a fantastic day!

November 14, 2023

My first time there to get service which was excellent and I received good information from Norm , work was completed in a timely fashion and I plan to continue service there in the future, thanks More

by broncho22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Roskosh, Norm Michael
Nov 15, 2023 -

BMW of Kansas City South responded

Broncho22, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South. Thank you, and have a fantastic day!

November 10, 2023

Awesome service I’ll definitely come back. I still need tires love all of the advisors shout out to Matt, Jason, Paullie, Norm and John More

by Rachel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parts rocks , Matthew Bayer, Paullie Ranker, Norm Michael, Jason Danley, John Strode
Nov 11, 2023 -

BMW of Kansas City South responded

Rachel, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 31, 2023

Clinton Wong is great. If looking for a service advisor, I recommend Clinton. Very honest and fair with giving you the best options for the best price, I had my wheels More

by ppeterson
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Nov 02, 2023 -

BMW of Kansas City South responded

Ppeterson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South. We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South

October 25, 2023

So appreciate Clinton Wong! Knowledgeable, responsive, and service oriented 5 star! Grateful always! Thank you More

by judyjohns
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Oct 27, 2023 -

BMW of Kansas City South responded

Judyjohns, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

October 23, 2023

Great customer service and communication! John Strode was great to work with! I highly recommend service by this dealership! More

by Ajlindsey1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Strode
Oct 24, 2023 -

BMW of Kansas City South responded

Ajlindsey1, we are so pleased you enjoyed your visit to BMW of Kansas City South! We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South.

October 23, 2023

John was very helpful and knowledgeable would definitely recommend this dealership. He even went above and beyond to help with our claim from a previous mistake. More

by Andym
Recommend Dealer
Yes
Employees Worked With
John Strode
Oct 25, 2023 -

BMW of Kansas City South responded

Andym, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South. We do hope we can be of assistance in the future. Take care!