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BMW of Kansas City South

Kansas City, MO

4.9
2,086 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,086 Reviews of BMW of Kansas City South

February 07, 2021

Norm is a great asset to your company. He is very knowledgeable and does a great job of explaining complex issues in a way that I can understand. He is genuine and very helpful. I have been very im More

by BMW328i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Feb 24, 2021 -

BMW of Kansas City South responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

February 06, 2021

Quality work and friendly people in service department. Had oil change yesterday. They did full check on the car. will come back again for the service. More

by LXUA13552
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Feb 24, 2021 -

BMW of Kansas City South responded

Lxua13552, thank you for sharing your positive experience! We're looking forward to your next visit with us!

February 05, 2021

Clinton is awesome! Great job! Every time I come in Clinton is on it. Very professional and super nice. Clinton knows his stuff. Thanks again! More

by DONBURNS0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Feb 24, 2021 -

BMW of Kansas City South responded

Hi Donburns0, thank you for taking the time to leave a review for us at BMW of Kansas City South. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

February 05, 2021

I just had my airbags replaced due to a recall. I loved the fact that this could be done at my home due to my crazy work schedule. Every person I dealt during this whole process was very friendly and helpf More

by DUFTY_KIM_08
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer
Feb 24, 2021 -

BMW of Kansas City South responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

February 05, 2021

The service was excellent. Front people answered all questions and were very friendly. Price for air filters were a bit highly but that’s to be expected. More

by HBACHELANI
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Feb 24, 2021 -

BMW of Kansas City South responded

Hbachelani, thank you for your kind words and this review! We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South.

February 05, 2021

Great facility. They had the cpo 5 series I wanted with great financing and deferred payments. Car in excellent condition and got good value on my trade in. More

by JAY78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bednar , Samuel Newton
Feb 24, 2021 -

BMW of Kansas City South responded

Jay78, we are so pleased you enjoyed your visit to BMW of Kansas City South! If you're ever in need of more help, please let us know!

February 05, 2021

Very friendly and professional. Norm was great at updating me about the status of my car. I will be using them to service my car from now on. More

by KPGOULDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Feb 24, 2021 -

BMW of Kansas City South responded

Kpgouldo, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South.

February 05, 2021

I’ve had nothing but positive experiences here when dealing with all depts. Everyone is friendly, knowledgeable, and helpful. Thanks for my place to go out south. More

by t8ster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Feb 24, 2021 -

BMW of Kansas City South responded

T8ster, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 05, 2021

Very polite, efficient and thorough- work completed as necessary. Prices on tires were not out of line with tire shops in my area and balancing felt good. More

by JUDYAA12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Feb 24, 2021 -

BMW of Kansas City South responded

Judyaa12, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Kansas City South! Until the next time we meet, take care!

February 05, 2021

Pleased with the service department. Enjoyed seeing the video as our vehicle was examined and suggestions of work eventually needed. I thought Vida was very on her game. More

by ECTON
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Vida Bundy
Feb 24, 2021 -

BMW of Kansas City South responded

Ecton, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!

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