
BMW of Kansas City South
Kansas City, MO
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2,087 Reviews of BMW of Kansas City South
We bought our car on 2018, the salesman who helped us We bought our car on 2018, the salesman who helped us was Mr. Jordan, he was very professional, and anytime I brought my care for service I had very We bought our car on 2018, the salesman who helped us was Mr. Jordan, he was very professional, and anytime I brought my care for service I had very good customer service. More
My buying experience at BMW of Kansas City South was hassle free. All of the sales team members I dealt with were friendly, courteous and knowledgeable. hassle free. All of the sales team members I dealt with were friendly, courteous and knowledgeable. More
Paulie is my service guy and always takes great care of me. It is so nice to have a specific contact in the service department. The video view of my car during service is super cool and informative. This i me. It is so nice to have a specific contact in the service department. The video view of my car during service is super cool and informative. This is my first BMW and I have had a great experience from purchase 2/2019 to date. More
Air bag recall. Santiago, the tech who performed the repair, is a polite, well spoken and courteous representative of the dealership. He arrived promptly to perform the repair and I am very satisfied wi repair, is a polite, well spoken and courteous representative of the dealership. He arrived promptly to perform the repair and I am very satisfied with the result. More
Amazing service and reliability. Their level of communication and professionalism is leading the bar here in Kansas. I know that whatever was wrong with my vehicle would be taken care of and I coul communication and professionalism is leading the bar here in Kansas. I know that whatever was wrong with my vehicle would be taken care of and I could trust that the communication would be of the utmost importance alongside of the service being rendered. More
I honestly need to say that the services team are very nice as always very good communication but I’m very very disappointed wit my car I had to take it to get serviced over 5 times in less that 2 months nice as always very good communication but I’m very very disappointed wit my car I had to take it to get serviced over 5 times in less that 2 months and I just picked the car bad still having problems now the heat is not working properly and the reserved sound start peeking really laud when I’m driving regularly.. I feel so tired and sick calling ONES again for more problems I think I’m going to return my car for good not happy anymore frustrated sad... I think they are not fixing my car properly I never in my entire life had so many problems with cars before. More
Paulie in the service Dept took very good care of my car and me. He was there from the moment I arrived, sent me updates via texts, and had my car cleaned and ready as soon as I arrived. He is personable an and me. He was there from the moment I arrived, sent me updates via texts, and had my car cleaned and ready as soon as I arrived. He is personable and tries to please the customer. On a previous visit he allowed me to select a couple of items from the BMW store. That time he apologized that my vehicle had stayed in the shop a few days too long because of delayed shipment of parts. I’ve enjoyed working with him every time I’ve taken my car for service. More
First time bmw purchase good selection and knowledgeable staff Spotless dealership going to take a while to absorb all the bells and whistles the car has staff Spotless dealership going to take a while to absorb all the bells and whistles the car has More
Salesman was Knowledgeable. Facility is clean. Management made this transaction easy and nice experience. I would definitely do business with them again. Appreciate their willingness to work wit Management made this transaction easy and nice experience. I would definitely do business with them again. Appreciate their willingness to work with me to ensure a smooth buying experience. More