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BMW of Kansas City South

Kansas City, MO

4.9
2,087 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,087 Reviews of BMW of Kansas City South

February 12, 2021

We bought our car on 2018, the salesman who helped us We bought our car on 2018, the salesman who helped us was Mr. Jordan, he was very professional, and anytime I brought my care for service I had very More

by TAHER.FARHADIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Feb 24, 2021 -

BMW of Kansas City South responded

Taher.farhadian, we're happy you found our staff to be so supportive during your experience here at BMW of Kansas City South. We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 12, 2021

Yes good place if you can afford iti don’t have any thing else to say thank you see you next time my car needs work More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Feb 24, 2021 -

BMW of Kansas City South responded

Kim, thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 11, 2021

My buying experience at BMW of Kansas City South was hassle free. All of the sales team members I dealt with were friendly, courteous and knowledgeable. More

by PUHLS4KU
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Heedum, Jhoda Edquist
Feb 24, 2021 -

BMW of Kansas City South responded

Puhls4ku, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 11, 2021

Paulie is my service guy and always takes great care of me. It is so nice to have a specific contact in the service department. The video view of my car during service is super cool and informative. This i More

by HOLLYTONER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Feb 24, 2021 -

BMW of Kansas City South responded

Hollytoner, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Kansas City South! We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South.

February 11, 2021

Air bag recall. Santiago, the tech who performed the repair, is a polite, well spoken and courteous representative of the dealership. He arrived promptly to perform the repair and I am very satisfied wi More

by BTUCKER44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago , Paullie Ranker
Feb 24, 2021 -

BMW of Kansas City South responded

Btucker44, thanks for your praise and kind comments about our team. We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 11, 2021

Amazing service and reliability. Their level of communication and professionalism is leading the bar here in Kansas. I know that whatever was wrong with my vehicle would be taken care of and I coul More

by Sheena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Norm Michael
Feb 24, 2021 -

BMW of Kansas City South responded

Sheena, we are so happy to read such a great review about BMW of Kansas City South! Thank you again for leaving us this response!

February 10, 2021

I honestly need to say that the services team are very nice as always very good communication but I’m very very disappointed wit my car I had to take it to get serviced over 5 times in less that 2 months More

by Desiré Galvarro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clinton Wong, Paullie Ranker, Norm Michael
Feb 27, 2021 -

BMW of Kansas City South responded

Tseyhaye M. Preaster, At Hendrick we are constantly striving to be better, and would value the opportunity to discuss your experience further. At your convenience, please call (Cali Young, Reputation Manager at 843-852-4672), we look forward to hearing from you soon.

February 10, 2021

Paulie in the service Dept took very good care of my car and me. He was there from the moment I arrived, sent me updates via texts, and had my car cleaned and ready as soon as I arrived. He is personable an More

by AMR212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Feb 24, 2021 -

BMW of Kansas City South responded

Amr212, it's experiences like yours that really keep us motivated! We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South.

February 10, 2021

First time bmw purchase good selection and knowledgeable staff Spotless dealership going to take a while to absorb all the bells and whistles the car has More

by Kent workman
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Keith Heedum, Samuel Newton, Billy Roskosh
Feb 24, 2021 -

BMW of Kansas City South responded

Kent Workman, we're happy you found our staff to be so supportive during your experience here at BMW of Kansas City South. We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South.

February 08, 2021

Salesman was Knowledgeable. Facility is clean. Management made this transaction easy and nice experience. I would definitely do business with them again. Appreciate their willingness to work wit More

by Jsandler76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Karras, Keith Heedum
Feb 24, 2021 -

BMW of Kansas City South responded

Jsandler76, we really appreciate your positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Kansas City South!

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