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BMW of Kansas City South

Kansas City, MO

4.9
2,086 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,086 Reviews of BMW of Kansas City South

January 24, 2021

Wow!!! Hats off to you guys!!! Felt welcomed from the time I arrived. They helped me get the car I came in for and I appreciate them for it ❤️ More

by coachd84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhoda Edquist, Orlando Ramos
Jan 31, 2021 -

BMW of Kansas City South responded

Coachd84, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out if there's anything additional we can do for you.

January 24, 2021

They are very well organized, competent and friendly. I always look forward to taking our cars there. They try to meet all my questions and are very about providing loaner cars when necessary. More

by PSQUIER33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint
Jan 31, 2021 -

BMW of Kansas City South responded

Hello Psquier33, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South

January 24, 2021

Paullie was amazing. Did everything he could to make sure I had an amazing experience. I will not be taking my car anywhere else. Thank you guys again! More

by nickcsmith1809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Jan 31, 2021 -

BMW of Kansas City South responded

Nickcsmith1809, thanks for your praise and kind comments about our team. We're looking forward to your next visit with us!

January 23, 2021

Paul was great! Very pleased with the professionalism and courteousness of the staff. Highly recommend. Will be looking them up when I’m ready for a purchase! More

by Kalon2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Jan 31, 2021 -

BMW of Kansas City South responded

Hello Kalon2014, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Kansas City South!

January 23, 2021

I went in to get my wheel fixed at BMW Kansas City South. Norm treated me like I was a KING!! I could not make it in and Norm says no worries, we will pick the car up and have it back to you when we are done More

by TMTHYBRANSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer, Norm Michael
Jan 31, 2021 -

BMW of Kansas City South responded

Tmthybranson, thank you for the high 10 star rating!

January 23, 2021

Excellent Service from Paullie who was my advisor. Kept me updated every step of the way complete with a video of the undercarriage of the car and an electronic invoice Prompt professional and friendly More

by BWw Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Jan 31, 2021 -

BMW of Kansas City South responded

Bww Fan, we're so glad that we were able to go above and beyond your expectations! We will share your encouragement on our video services to ensure continued satisfaction.

January 23, 2021

I took my car in to to the BMW dealership to get my front brakes replaced. The prices were reasonable and the customer service was amazing. The ride to and from work in a new 5 series was nice, too More

by Justin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Jan 31, 2021 -

BMW of Kansas City South responded

Justin, we are glad we could help! We do hope we can be of assistance in the future. Take care!

January 22, 2021

The whole staff was excellent! Even late in the day they were tremendously helpful and courteous . They answered all my questions and was totally transparent MR D Ebner was awesome! More

by mrs_jiggyG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhoda Edquist, Lucas Reis
Jan 31, 2021 -

BMW of Kansas City South responded

Mrs_jiggyg, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Kansas City South! Thanks again for the recommendation, and have an amazing day!

January 21, 2021

Friendly and Fast service. I was very pleased with the service they provided. They took the time to help me understand and I was in and out quickly. More

by DANIELCMEEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Heedum
Jan 31, 2021 -

BMW of Kansas City South responded

Danielcmeek, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South.

January 21, 2021

Extremely pleased and relieved I brought my 3-Series to BMW South of KC and that I was fortunate enough to work with an expert Service Advisor like Derek Goodhart! I can’t appreciate Derek G’s expertise e More

by Moa1457
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Jan 31, 2021 -

BMW of Kansas City South responded

Moa1457, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Kansas City South and Derek.

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