BMW of Kansas City South

Appreciate the attention to detail and the constant communication through the process. I scheduled online, and it apparently let me schedule this service during your team's lunch. This time seemed co communication through the process. I scheduled online, and it apparently let me schedule this service during your team's lunch. This time seemed convenient for me as it was also during my lunch, but ended up resulting in me spending an extra hour in your lounge, waiting for your mechanics to return from lunch to do the work. I understand everyone needs to eat, but consider blocking that time off on the scheduler. More

We were very happy to get the car in so soon. Everyone was so kind and friendly and treated us so well. We are happy to have a dealer so close as well. Where we lived before was over an hour drive to ge was so kind and friendly and treated us so well. We are happy to have a dealer so close as well. Where we lived before was over an hour drive to get there which made scheduling service difficult. This was easy. Thanks More

Orlando Ramos was our guy-he did a great job; helpful, Orlando Ramos was our guy-he did a great job; helpful, informative, and respectful. If he didn’t know something he said he didn’t know but found out. Orlando Ramos was our guy-he did a great job; helpful, informative, and respectful. If he didn’t know something he said he didn’t know but found out. I Appreciate his ability to relate. I was buying a preowned low price car For my son- I can’t imagine there was much profit to support commission for our rep but he treated us just as if we were driving away with the M5 all the same. The guy is a class act! In the odd case he isn’t currently in a leadership role; he needs to be considered for one. He is the type of guy I would want to be at the point of the spear for my commercial team. More

"Giuseppe was great. I was initially upset that I had two..." Giuseppe was great. I was initially upset that I had two chips in my windshield that were not initially disclosed to me upon purchasing my v two..." Giuseppe was great. I was initially upset that I had two chips in my windshield that were not initially disclosed to me upon purchasing my vehicle. I immediately contacted Giuseppe and he sprang into action to take care of the issue. He communicated with me regularly, and got me an appointment within four days for the repair. After the repair, Giuseppe and I did a walk through of the vehicle to ensure there were no other issues. He also took the time to reorient me with some of the technology in my vehicle so I could enjoy the comfort of driving it. Thank you Giuseppe. He interacted with care and an emphasis on customer service. I expect the same in the future but more importantly, I am confident the customer service will be unwavering. More

Every time I have service at BMW of Kansas City salad, they are very professional, knowledgeable about the vehicle, And a pleasure to work with. This time was no exception! they are very professional, knowledgeable about the vehicle, And a pleasure to work with. This time was no exception! More

Had a great purchasing experience! From the very first email contact to finalizing the sale, they were great. I felt everyone there really wanted to get us the car we wanted. Chris, Rachell, Guise and Mic email contact to finalizing the sale, they were great. I felt everyone there really wanted to get us the car we wanted. Chris, Rachell, Guise and Michael made the experience the most positive vehicle purchase experience we've ever had. More

Nice clean dealership, friendly staff, very efficient , free WiFi, good snacks, great communication, easy to get appointments, I will return for next service due, thanks free WiFi, good snacks, great communication, easy to get appointments, I will return for next service due, thanks More

Clint is my service guy and he has always done a great job! He is very professional and remembers me every time that I come in. I highly recommend him. job! He is very professional and remembers me every time that I come in. I highly recommend him. More

Giuseppe was great. I was initially upset that I had two chips in my windshield that were not initially disclosed to me upon purchasing my vehicle. I immediately contacted Giuseppe and he sprang into act chips in my windshield that were not initially disclosed to me upon purchasing my vehicle. I immediately contacted Giuseppe and he sprang into action to take care of the issue. He communicated with me regularly, and got me an appointment within four days for the repair. After the repair, Giuseppe and I did a walk through of the vehicle to ensure there were no other issues. He also took the time to reorient me with some of the technology in my vehicle so I could enjoy the comfort of driving it. Thank you Giuseppe. He interacted with care and an emphasis on customer service. I expect the same in the future but more importantly, I am confident the customer service will be unwavering. More

What a wonderful interactive experience! I will be back and tell many people about this place. I look forward to my next visit soon! Thank you! and tell many people about this place. I look forward to my next visit soon! Thank you! More