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BMW of Kansas City South

Kansas City, MO

4.9
2,087 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,087 Reviews of BMW of Kansas City South

January 15, 2021

I typically have a good experience when I walk into BMW South KC. Front desk is welcoming. Lucas and Michael were pleasant to work with. More

by jjenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Reis
Jan 31, 2021 -

BMW of Kansas City South responded

Jjenson, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Kansas City South!

January 15, 2021

Clinton was very helpful friendly and efficient. Excellent service experience when bringing my car in for minor warranty work. Would recommend Clinton Wong every tine More

by JAMESMCD1967
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jan 31, 2021 -

BMW of Kansas City South responded

Jamesmcd1967, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Kansas City South!

January 15, 2021

It was my 1st warranty inspection and oil change! Derek is my manager and he is always very helpful and informative!! Really enjoyable visit in less than a hour!! More

by LINDAHOWARTH1947
Price
Recommend Dealer
Yes
Employees Worked With
Billy Roskosh, Derek Goodhart
Jan 31, 2021 -

BMW of Kansas City South responded

Lindahowarth1947, we are so pleased you enjoyed your visit with Derek at BMW of Kansas City South!

January 15, 2021

Clinton had my car diagnosed and fixed as promised even though I had no appointment. He got it in so I could take take the car to my daughter in Dallas. More

by REBAKER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Heedum, Clinton Wong
Jan 31, 2021 -

BMW of Kansas City South responded

Rebaker2, thank you for your kind words and this wonderful review!

January 15, 2021

Great service. PAULLIE RANKER, is very approachable and professional. Doesn’t talk your ear off and gets what needs done, done. The detail work on the wash and such is always appreciated More

by TIMOTHY16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Jan 31, 2021 -

BMW of Kansas City South responded

Hi Timothy16, We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Praise and kind comments about Paulie will be shared with enthusiasm.

January 15, 2021

Great customer service 👏! I loved the video description of my inspection. Staff went above and beyond to address the repair I requested and ensured I was satisfied. More

by RAULNJRUIZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Jan 31, 2021 -

BMW of Kansas City South responded

Hi Raulnjruiz1, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South

January 14, 2021

My experience I had with my service advisor and the technician that worked on my car were very courteous and knowledgeable in what work was completed. More

by ganoteclayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer, Clinton Wong
Jan 31, 2021 -

BMW of Kansas City South responded

Hi Ganoteclayton, we are very happy to have provided you with such a positive experience!

January 14, 2021

Very professional and personable. Answered my questions and kept me informed throughout the service cycle. Made sure I was satisfied with service. Highly recommend and would give recommendations to the d More

by JACKIE.LYNNE.WAGNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Jan 31, 2021 -

BMW of Kansas City South responded

Hi Jackie.lynne.wagner, we are very happy to have provided you with such a positive experience!

January 14, 2021

This dealership is the best. They are always ready for me when I get there and they keep me informed concerning my car. I want to commend two of your employees. My service advisor Derek and Giuseppe who alwa More

by BJAUSTIN1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Derek Goodhart
Jan 31, 2021 -

BMW of Kansas City South responded

Bjaustin1968, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Kansas City South!

January 14, 2021

clint wong is always very polite and understanding. every time i go in for routine maintenance on my old, run down bmw 325i he is always there to provide knowledge and help. More

by MONTOYA.L17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jan 31, 2021 -

BMW of Kansas City South responded

Montoya.l17, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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