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BMW of Kansas City South

Kansas City, MO

4.9
2,087 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,087 Reviews of BMW of Kansas City South

January 11, 2021

Great car, great price, great service! Chris was great to work with. I feel like we got a great car in excellent condition at a very good price. Would not hesitate to do business again at this dealership. More

by JNIENKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Shields
Jan 31, 2021 -

BMW of Kansas City South responded

Thank you again for taking the time to let us know how we did. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 10, 2021

Norm is always great to work with. He is professional, courteous and helpful. The car maintenance was done quickly and my car was clean and shiny when I picked it up. More

by Qp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Jan 31, 2021 -

BMW of Kansas City South responded

Qp, Thank you again for taking the time to let us know how we did. We will pass along your kind words to Norm to keep up the good work.

January 09, 2021

Once again your team has come thru. Thank you for your honesty and great work ethic. Paullie Ranker always comes thru for me and I appreciate his genuine attitude. Kind regards Robinson More

by ROBINSONTORRES_777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Jan 31, 2021 -

BMW of Kansas City South responded

Hello Robinson, thank you; we appreciate your feedback! We will share your encouragement to Paullie to keep up the great attitude and service.

January 09, 2021

Service is quick and friendly. Communication is good. I would recommend going to this dealership anytime you need service on your BMW. Ask for Norm. More

by justussmiths
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Jan 31, 2021 -

BMW of Kansas City South responded

Justussmiths, we are glad we could help! Norm will be pleased to know you recommend him. Thanks again for the visit and the review.

January 09, 2021

These guys really took care of me. From installing my mirrors, doing the heating system (which was a recall) and taking care of the windshield washer fluid problem, they did this all for one reasonable p More

by bridget.omotosho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Norm Michael
Jan 31, 2021 -

BMW of Kansas City South responded

Bridget.omotosho, we're so glad that we were able to go above and beyond your expectations! We share the smiles upon smiles with you. Thank you again for the great review!

January 09, 2021

I have been having my car serviced here for years and they have done a great job taking care of my car and I. Highly recommend Clinton Wong as a service advisor. More

by jakeslocum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jan 31, 2021 -

BMW of Kansas City South responded

Jakeslocum, Thank you for your continued patronage to our service department. We greatly appreciate your review and recommendation of Clinton! Thank you so much again for your feedback! We hope you have a great day!

January 09, 2021

As usual got great service from Clint! Work was completed on time. Such a pleasure to deal with such a helpful dealership! In general everyone is so friendly and helpful? More

by BRIESMAN001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jan 31, 2021 -

BMW of Kansas City South responded

Briesman001, Clinton and the service team always strive to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 08, 2021

Everyone at the dealership was friendly and helpful. Kevin was very knowledgeable and answered all of my questions. All in all the experience was awesome. I love my X3! More

by CLC48SAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Nicholas Karras, Colin Coit
Jan 31, 2021 -

BMW of Kansas City South responded

Clc48say, we're glad you had such an awesome experience with us! We are glad you love your X3 and look forward to assisting you again in the future.

January 07, 2021

Paullie provided great customer service with many options to accommodate our needs. The whole team has always provided excellent service and a friendly environment. We wouldn’t go anywhere else for our BMW n More

by stephk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Jan 31, 2021 -

BMW of Kansas City South responded

Stephk, thanks for your praise and kind comments about our Paullie and the service team. We're looking forward to your next visit with us!

January 07, 2021

Chris was awesome and made the process easy and painless. Working out negotiation was easy too with the guy in finance approval position was nice too. More

by kingdk1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Shields
Jan 31, 2021 -

BMW of Kansas City South responded

Kingdk1966, we are so happy to read such a great review about BMW of Kansas City South!

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