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BMW of Kansas City South

Kansas City, MO

4.9
2,087 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,087 Reviews of BMW of Kansas City South

January 14, 2021

Absolite best dealerahip that i have dealt with in my entire life. The staff is bar none. I recommend them for everyone in the region. More

by BYRON.MYERS22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Keith Heedum, Samuel Newton, Billy Roskosh, Jhoda Edquist, Sterling Williams, Rashell Baker, Orlando Ramos, Lucas Reis, Vida Bundy
Jan 31, 2021 -

BMW of Kansas City South responded

Byron.myers22, we are glad we could help! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 14, 2021

KC South BMW was helpful in finding me a vehicle and making a quick, stress-free purchase. The car was cleaned and detailed and their salespersons were honest in their portrayal of the vehicle with any More

by Austin Lamb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin
Jan 31, 2021 -

BMW of Kansas City South responded

Austin Lamb, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South.

January 13, 2021

I had over 2500 hundred in repairs. It was test drive and told it was fine. I picked it up and it was making a noise from yet another issue. If it were inspected correctly and driven to check in efficacy of More

by Karens3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Jan 31, 2021 -

BMW of Kansas City South responded

Karens3, Thank you for taking the time to share your recent visit details with us. We appreciate the feedback, and would like to discuss it with you further. Please contact Jhoda Edquist 816-501-2700 at your earliest convenience.

January 13, 2021

Our experience was exemplary. We visited 3 times with our initial visit just looking but ultimately purchasing. We had never driven a BMW before so our first ride was as a passenger. & learning what More

by KCBARKER0626
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stuart Williams , Giuseppe Baldin
Jan 31, 2021 -

BMW of Kansas City South responded

Kcbarker0626, we're glad to hear you enjoyed every visit. Thank you for allowing us to earn your business. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visits.

January 13, 2021

Quality and professional staff in the service department. Also offers loaner cars if you need one. Love the short walk around video of your vehicle the tech send. Good dealership. More

by dolskiw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris the technician , Paullie Ranker
Jan 31, 2021 -

BMW of Kansas City South responded

Hi Dolskiw, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 12, 2021

No no no no no no no no no no no no no no no no no no no no no no no no no More

by LLOUK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer, Clinton Wong, Derek Goodhart, Paullie Ranker, Norm Michael
Jan 31, 2021 -

BMW of Kansas City South responded

Llouk, thank you for the high star rating! However we see there may be an opportunity for something we would like to discuss things with you further. Please contact Jhoda Edquist 816-501-2700 at your earliest convenience.

January 12, 2021

Lovely car good service just took a long time to move through the process price could have been better but overall good experience I do love the car a lot though! More

by FARNEYFOUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vida Bundy
Jan 31, 2021 -

BMW of Kansas City South responded

Hello Farneyfour, thank you; we appreciate your feedback!

January 12, 2021

My X3 was in for routine service. The video inspection link sent by my service tech was both interesting and helpful. Norm was my service advisor. Upon check-in, he text me a number where I could call or More

by MWILLIAMSKC
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Jan 31, 2021 -

BMW of Kansas City South responded

Mwilliamskc, reviews like this give us motivation and help us ensure we provide high-tech answers and solutions to vehicle service needs. We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South

January 12, 2021

So far I’m very pleased with my purchase. I appreciate Vida helping me to find a car with every feature I hoped for plus more. I initially thought I wanted an X1 and Vida offered to show me the X3. It’s More

by Tyniesem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vida Bundy
Jan 31, 2021 -

BMW of Kansas City South responded

Tyniesem, we are very happy we could provide you with a positive experience! We're glad to hear the team delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 11, 2021

On time as promised, thoughtful follow-up. Clint is a great point of contact for any questions we have. One outstanding question about extended service contract. More

by RICK@RSTILWELL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jan 31, 2021 -

BMW of Kansas City South responded

Rick@rstilwell.com, thanks for taking the time to leave a review. Matt or Jhoda will be in touch to answer and follow up questions you may still have.

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