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BMW of Kansas City South

Kansas City, MO

4.9
2,087 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,087 Reviews of BMW of Kansas City South

December 15, 2020

Super friendly and attentive sales, financial, and management personnel. Very flexible in working within my schedule. Price could have been better. I'm anticipating the service department will be equa More

by TAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bednar; Michael in Finance; Mike Snyder, Jhoda Edquist
Dec 21, 2020 -

BMW of Kansas City South responded

Dear TAR, We are happy to hear about your excellent visit with us. Please reach out for any future service needs you may need, and have a great day!

December 13, 2020

We came in to service our x5 and ended up looking at used cars for our daughter who is turning 16. They understood what we were looking for in the price range and helped us get a car that is perfect for her! More

by MARSHAKLEIHAUER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Karras, Giuseppe Baldin
Dec 16, 2020 -

BMW of Kansas City South responded

MARSHAKLEIHAUER, Thank you for giving us the opportunity to assist your newest driver of the family! Take care!

December 13, 2020

Norm took great care of us and our vehicle in quick time. Traveling into KC had a run-flat damaged and they found a nail in another. Had 2 new tires installed within the hour so we could continue our travel. More

by deskridge11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Dec 16, 2020 -

BMW of Kansas City South responded

Deskridge11, Having an unexpected flat is never fun. Thank you for trusting us and letting us get you back on the road safe and sound!

December 12, 2020

This was the easiest purchase I’ve made. Kevin and the rest of the team were all very helpful, quick and efficient. They were fair with my trade and the new purchase. More

by tmoszyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin- sales Dave- finance
Dec 16, 2020 -

BMW of Kansas City South responded

Tmoszyk, We are proud of the team we have here! Glad to hear you had such an amazing and stress free delivery.

December 12, 2020

I have never had a better customer service with a car dealership ever if my life. AMAZING! I told all my friends and family about my experience at BMW - one where I never even left my house! I'll be back More

by cara.n.johnston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Keith Heedum, Samuel Newton, Billy Roskosh
Dec 16, 2020 -

BMW of Kansas City South responded

Cara.n.johnston, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

December 12, 2020

Great fast service! Brought in my 2011 BMW X5d to replace the diesel exhaust fluid tank (passive) which had a failing sensor and their team was able to replace it very quickly and professionally. More

by john@sundeen.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Dec 16, 2020 -

BMW of Kansas City South responded

John, Thank you for your service here at BMW KC South. If there is anything in the future we can do, please reach out!

December 11, 2020

A great pre-owned vehicle purchasing experience. Sales, financing, and sales manager were extremely helpful and friendly. Felt very comfortable with our safety and the cleanliness of the dealership. More

by dpurtell08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Ebner, Chris, Samuel Newton, Chris Shields
Dec 21, 2020 -

BMW of Kansas City South responded

dpurtell08, thank you so much for your feedback. We are very pleased you had this experience and that you received the level of service we strive to offer each of our guests.

December 11, 2020

Paulie is professional, a good communicator and very attentive. The waiting area is very accommodating and comfortable. I appreciate the customer service I received before, during and after my appoint More

by HEIDI.CASSADAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Dec 21, 2020 -

BMW of Kansas City South responded

Heidi, thank you for your feedback on Paullie. We appreciate you working with us and look forward to providing this experience in the future!

December 09, 2020

I trust Clinton to take care of my car. I came I with what I thought was a "square wheel". He checked my vehicle and recommended just adding extra air to my tires. I was skeptical, but after driving on i More

by ARI2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Dec 21, 2020 -

BMW of Kansas City South responded

ARI2, thank you for your review. We are very happy Clinton was able to provide expert advice and your BMW is now in much better condition.

December 09, 2020

This was by far the best car buying experience ive ever had. I had terrible experiences with both Baron BMW and Topeka BMW. But BMW south KC hit it out of the park. Michael Matson was really good to wor More

by GAVINKREIDLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Coit
Dec 12, 2020 -

BMW of Kansas City South responded

Thank you Gavin, We are ecstatic to hear about such a wonderful experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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