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BMW of Kansas City South

Kansas City, MO

4.8
2,091 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,091 Reviews of BMW of Kansas City South

November 21, 2020

Worked like a charm. Dropped off for service and went to medical appointment with loaner. Came back in the next day. Car was washed and ready to go. Thanks More

by tslover7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Nov 23, 2020 -

BMW of Kansas City South responded

Tslover7, we're happy you found our staff to be so supportive during your experience here at BMW of Kansas City South.

November 21, 2020

Service is outstanding at BMW of Kansas City South - as usual. I really appreciate the valet service you’re offering during the pandemic ✔️✔️✔️. It allows me to be productive on service days without interr More

by BMW girl27
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Nov 23, 2020 -

BMW of Kansas City South responded

Bmw Girl27, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South

November 19, 2020

The service writer I had was a not nice he just seemed annoyed that I was even there. I’d prefer to take my business to Baron BMW Or MINI much much much nicer to me. I’m not normally the type to leave a b More

by Jonathan Antle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clinton Wong, Derek Goodhart
Dec 05, 2020 -

BMW of Kansas City South responded

Dear Jonathan Antle, We are sorry to hear about your unsatisfactory visit with our service department. We would like to work towards a resolution, so if you are willing, please reach out to us at (816) 895-6228 to discuss this further.

November 18, 2020

Norm was great! Kept me up to speed and informed- I heard about the hospitality of BMW south and came for the first time and they exceeded my expectations. What a way to make a maintenance, enjoyable. More

by samanthajohnson3109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael I believe
Nov 20, 2020 -

BMW of Kansas City South responded

Samanthajohnson3109, your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 18, 2020

Keith and Jhoda were great to work with. Colin has always been very helpful also. Overall experience has been good since this was our second purchase for 2020. More

by GAILASMILLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Coit, Keith Heedum, Jhoda Edquist
Nov 20, 2020 -

BMW of Kansas City South responded

Hi Gailasmiller, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

November 18, 2020

The staff at BMW KC South provide an easy service system. They speak to you in layman's terms if you aren't a car guru, and even take photos to help you understand your service. I definitely recommend this More

by JESSICAFIELDSLEONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael, Clinton Wong
Nov 20, 2020 -

BMW of Kansas City South responded

Jessicafieldsleone, we really appreciate your feedback!

November 13, 2020

I received a great overall automobile purchasing experience at this BMW of Kansas City South dealership. They were consistent with a warm welcome at each visit and offered an engaged team approach t More

by EMMETT
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Samuel Newton
Nov 17, 2020 -

BMW of Kansas City South responded

Hi Emmett, thank you for taking the time to leave a review for us at BMW of Kansas City South. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 13, 2020

My overall experience at Hendrick BMW Kansas City was by far The Best I've had in a long time. Many Thanks to Clinton Wong and the Hendrick BMW Team. More

by Shirrap1200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Nov 17, 2020 -

BMW of Kansas City South responded

Shirrap1200, we are so pleased you enjoyed your visit to BMW of Kansas City South! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 13, 2020

Clinton and Macey (sp?) were extremely helpful and my issue was resolved immediately. Sam was also able to fit me in to purchase a warranty. More

by MCFOLLOWWILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Macey (sp?), Sam, Clinton Wong
Nov 17, 2020 -

BMW of Kansas City South responded

Hi Mcfollowwill, thank you for taking the time to leave a review for us at BMW of Kansas City South. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

November 13, 2020

So on top of the issues with my car. Very professional and explained everything in a language I could understand! Thank you all for making my car safe again! More

by Donna Raydo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Nov 17, 2020 -

BMW of Kansas City South responded

Donna Raydo, thank you for sharing your positive experience! We're looking forward to your next visit with us!

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