BMW of Kansas City South

The service team did a very thorough job of addressing my needs and making sure that I received all my benefits under warranty. I went to this dealership because of the convenient location, but I will return needs and making sure that I received all my benefits under warranty. I went to this dealership because of the convenient location, but I will return because of their excellent and honest service. More

Professional and friendly sales staff! Sales manager could have been more personable! Hopefully the service quality will continue through the Service department! Lucas was a great young New salesperson. could have been more personable! Hopefully the service quality will continue through the Service department! Lucas was a great young New salesperson. More

Very professional and friendly,they worked within my means and needs,did not force me to buy things I did not need and I will definitely refer my friends and patients there means and needs,did not force me to buy things I did not need and I will definitely refer my friends and patients there More

Thanks. Thanks again to your help and your team for the update thanks again thank the developers and thanks again to all of the good news that I can see in this update. update thanks again thank the developers and thanks again to all of the good news that I can see in this update. More

Worked like a charm. Dropped off for service and went to medical appointment with loaner. Came back in the next day. Car was washed and ready to go. Thanks medical appointment with loaner. Came back in the next day. Car was washed and ready to go. Thanks More

Service is outstanding at BMW of Kansas City South - as usual. I really appreciate the valet service you’re offering during the pandemic ✔️✔️✔️. It allows me to be productive on service days without interr usual. I really appreciate the valet service you’re offering during the pandemic ✔️✔️✔️. It allows me to be productive on service days without interruption in my work day. More

Paullie Ranker goes far and beyond what’s expected from a service prospective. Every time I have my car serviced, he makes it a breeze from the moment I arrive until the moment I leave. Exceptional custome service prospective. Every time I have my car serviced, he makes it a breeze from the moment I arrive until the moment I leave. Exceptional customer service!! More

Always five star service here and a great experience! From setting an appointment for service to the video text inspection to driving off the lot, great job! Always appreciate the sales team too when I From setting an appointment for service to the video text inspection to driving off the lot, great job! Always appreciate the sales team too when I step on the showroom...thanks! More

The service writer I had was a not nice he just seemed annoyed that I was even there. I’d prefer to take my business to Baron BMW Or MINI much much much nicer to me. I’m not normally the type to leave a b annoyed that I was even there. I’d prefer to take my business to Baron BMW Or MINI much much much nicer to me. I’m not normally the type to leave a bad review but I felt like I had to. More

Norm was great! Kept me up to speed and informed- I heard about the hospitality of BMW south and came for the first time and they exceeded my expectations. What a way to make a maintenance, enjoyable. about the hospitality of BMW south and came for the first time and they exceeded my expectations. What a way to make a maintenance, enjoyable. More