Back

BMW of Kansas City South

Kansas City, MO

4.7
2,135 Reviews

1200 W 104th St

Kansas City, MO

64114

Directions

By Type

2,135 Reviews of BMW of Kansas City South

December 09, 2020

I trust Clinton to take care of my car. I came I with what I thought was a "square wheel". He checked my vehicle and recommended just adding extra air to my tires. I was skeptical, but after driving on i More

by ARI2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Dec 21, 2020 -

BMW of Kansas City South responded

ARI2, thank you for your review. We are very happy Clinton was able to provide expert advice and your BMW is now in much better condition.

December 08, 2020

After shopping for a car, I felt like this dealership wanted to make a deal. Treated me very well. Feels professional and that everyone works well together. I’m happy with the experience. More

by JSUNRUHS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhoda Edquist
Dec 21, 2020 -

BMW of Kansas City South responded

JSUNRUHS, thank you for your feedback! We love that you felt the experience was fair and professional and commit to that level of service for your entire ownership experience.

December 08, 2020

Our car had a flat tire & had to be towed in out of caution. Even though it was after hours, everyone was very accommodating & helpful! Great experience! More

by KDTWATTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Dec 12, 2020 -

BMW of Kansas City South responded

KDTWATTS, Getting an unexpected flat is never fun, of course we were able to help! We are always more than happy to assist you if anything else comes up. Take care!

December 08, 2020

Always prompt, always friendly. Very thorough with their inspection… And I really appreciate the video walk-through so I know everything was checked. Clinton is so helpful! More

by KATLASK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Dec 21, 2020 -

BMW of Kansas City South responded

KATLASK, thank you for your feedback on Clinton! We are very happy that you enjoyed the video walk-through and that the inspection was thorough. We look forward to working together for a long time!

December 07, 2020

I was able to get my car in for new tires and service quickly. They only sold me what I needed. (Rear tires rather than all 4). While I was there I asked one of sales people if they have access to More

by metzlerjeanette
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer
Dec 21, 2020 -

BMW of Kansas City South responded

Dear Metzlerjeanette, We are glad to hear about your great service experience. I am sorry our sales staff has not reached back out to you regarding your i3 inquiry. Give us a call at (816) 501-2700 and we can assist you further.

December 07, 2020

Scheduling was easy and quick to get an appointment Service staff is knowledgeable, friendly and pricing seemed fair. Made it easy to get car in and get it finished quickly More

by kellyqamar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Derek Goodhart
Dec 12, 2020 -

BMW of Kansas City South responded

Kellyqamar, we're happy you found our staff to be so supportive during your experience here at BMW of Kansas City South.

December 06, 2020

Clean facilities, friendly greeting, received assistance quickly...Christopher Shields answered our questions and was not a pushy salesman, which we greatly appreciated. Geoff and Colin also did a great jo More

by KT333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Shields, Geoff, Colin Coit, Chris Shields
Dec 12, 2020 -

BMW of Kansas City South responded

Hi Kt333, thank you for taking the time to leave a review for us at BMW of Kansas City South. We're happy we could meet your expectations!

December 06, 2020

Great service as always. Clinton Wong goes above and beyond expectations in addressing my bmw service needs. This 25 word minimum is why I typically do not fill these reviews out:) More

by CDHOSLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Dec 12, 2020 -

BMW of Kansas City South responded

Cdhosler, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South

December 05, 2020

Paulie R. from Service consistently provides excellent customer service and stellar communication. BMW Kansas City South knows what they are doing. BMW Service Departments in San Antonio, TX and Alexand More

by Trisha T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Dec 12, 2020 -

BMW of Kansas City South responded

Trisha T., we're happy you found our staff to be so supportive during your experience here at BMW of Kansas City South.

December 05, 2020

The car was not vaccumed. Floor mats are placed on the car seats. Above comments are given for maintenance service not for sales. Thank you. More

by SIVA kiran
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Derek Goodhart
Jan 04, 2021 -

BMW of Kansas City South responded

SIVA kiran, We regret your vehicle was not cleaned properly when you picked it up. We'd like to offer you a full detail to make up for this. Please reach out to Derek and schedule this and thank you for your patience and understanding. We strive to provide a world class experience and regret your visit fell short of that goal.

...
64
...