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BMW of Kansas City South

Kansas City, MO

4.8
2,090 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,090 Reviews of BMW of Kansas City South

November 08, 2020

This is our first BMW. We were greeted by the Jhoda, GM as soon as we walked in the door. He asked questions of our car needs , directing us to Keith and Colin (the genius). They were great listeners and More

by TLEWIS11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin, Keith Heedum, Jhoda Edquist
Nov 09, 2020 -

BMW of Kansas City South responded

Tlewis11, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 08, 2020

Great service Paullie R was fantastic and helped every step. He verified and reverified everything which made everything go smoothly. Made suggestions on what to do now and in the future. More

by Sonidj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Nov 09, 2020 -

BMW of Kansas City South responded

Sonidj, we are glad we could help! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Kansas City South!

November 07, 2020

I always work with Clinton Wong, and my visits for repairs go alone smoothly each time. He explains the work that needs to be done, the cost, and how long it will take. The work performed is always hi More

by LDTHOMAS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Nov 09, 2020 -

BMW of Kansas City South responded

Hello Ldthomas0, we appreciate you taking the time to leave us this feedback. We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 07, 2020

I am very pleased with the service I received for my 740i and also for the friendly reception by all of the staff that I in countered More

by HLretired71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Heedum, Matthew Bayer
Nov 09, 2020 -

BMW of Kansas City South responded

Hlretired71, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

November 07, 2020

They were friendly and had our vehicle done quickly. Our vehicle ran good, but when an alarm went off the service man couldn't hear it. More

by Gogo Gadget
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Nov 09, 2020 -

BMW of Kansas City South responded

Gogo Gadget, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

November 06, 2020

I had worked with another BMW dealer for 20 years. This was my first Hendricks service visit. Hendricks was far and away superior to previous experience. More

by JG6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Derek Goodhart
Nov 08, 2020 -

BMW of Kansas City South responded

Jg6, we are so pleased you enjoyed your visit to BMW of Kansas City South! We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South

November 06, 2020

Excellent service from Paullie, very thorough in every process as well as the technician and the informative video. Awesome job excellent service and keeping me up to date on my car! More

by KMBONO66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Paullie Ranker
Nov 08, 2020 -

BMW of Kansas City South responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

November 05, 2020

Clinton Wong is the best. He is knowledgeable and puts the customer first. I will make BMW of Kansas City South my choice fr all my 2020 X5 service needs! More

by HOMER.KAY1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Nov 07, 2020 -

BMW of Kansas City South responded

Homer.kay1, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

November 05, 2020

Starting with the receptionist, the staff here is knowledgeable and friendly. Derek took extra time and care to ensure that my issues were handled thoroughly and with an added touch of an extra littl More

by MICHELLE.ERNST.NYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Nov 07, 2020 -

BMW of Kansas City South responded

Michelle.ernst.nyc, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South

November 05, 2020

We have had a great experience with Norm and Derek in the service department. They have fast and reliable service keeping you informed the entire time. More

by AKancel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael, Derek Goodhart
Nov 07, 2020 -

BMW of Kansas City South responded

Akancel, reviews like this give us motivation and help us ensure we provide high-quality care. Until the next time we meet, take care!

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