
BMW of Kansas City South
Kansas City, MO
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2,090 Reviews of BMW of Kansas City South
Clinton is the best service advisor there’s. My advisor for a long time from Mercedes dealership to current BMW dealership. Very knowledgeable and reliable. for a long time from Mercedes dealership to current BMW dealership. Very knowledgeable and reliable. More
I received fantastic service at this dealership. Derek is great to work with and made things easy. I would highly recommend BMW of South Kansas City. great to work with and made things easy. I would highly recommend BMW of South Kansas City. More
Not happy my 540i wasn’t thoroughly inspected & tested after service before it was given back to me. Now I have to take it back (again) after it was there for 3 days for warranty repairs, some of which we after service before it was given back to me. Now I have to take it back (again) after it was there for 3 days for warranty repairs, some of which weren’t resolved. I’m addition, one of the dash vents wasn’t reconnected properly & it’s not blowing air so now there’s another issue on top of the original issues. What happened to quality control inspections? Certainly not the caliber of customer service one would expect from BMW. More
From the time you arrive on site,, there is nothing but total professionalism displayed by the team. Courteous, welcoming and great customer service throughout. Well done. total professionalism displayed by the team. Courteous, welcoming and great customer service throughout. Well done. More
Great customer service, got my vehicle back to me the same day & answered any questions I had. It was nice to see a video of my vehicle getting inspected as well. same day & answered any questions I had. It was nice to see a video of my vehicle getting inspected as well. More
Clinton Wong took great care of me and got me in and out quickly in less than an hour. Will be coming to BMW of Kansas City South for all my service from now on! quickly in less than an hour. Will be coming to BMW of Kansas City South for all my service from now on! More
The guys in service were great!My brand new 2021 X5 The guys in service were great! My brand new 2021 X5 threw a drive train code after the engine hiccuped so I limped on over to BMW South. Got a loan The guys in service were great! My brand new 2021 X5 threw a drive train code after the engine hiccuped so I limped on over to BMW South. Got a loaner overnight and was told the next morning it was fixed. Luckily nothing serious. The bad ignition coil had been replaced under the warranty and we are all good again! Thanks for your profess More
Great service always. Congratulations all the crew members there. I’m very satisfied with the service you provide. Keep doing what you do and thanks members there. I’m very satisfied with the service you provide. Keep doing what you do and thanks More
Very professional...efficient and pleasant experience. Will be my go-to service center. Very clean and impressive facility. The service video was a very nice touch. Will be my go-to service center. Very clean and impressive facility. The service video was a very nice touch. More
Wonderful team through and through. Helpful, attentive and knowledgeable. Everyone was extremely patient despite the fact we had our toddler daughter in tow. They had coloring books and crayons to help ke and knowledgeable. Everyone was extremely patient despite the fact we had our toddler daughter in tow. They had coloring books and crayons to help keep her entertained! More