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BMW of Kansas City South

Kansas City, MO

4.8
2,090 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,090 Reviews of BMW of Kansas City South

November 05, 2020

Clinton is the best service advisor there’s. My advisor for a long time from Mercedes dealership to current BMW dealership. Very knowledgeable and reliable. More

by Jimmy Kk
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Nov 07, 2020 -

BMW of Kansas City South responded

Jimmy Kk, thank you so much for your high rating! We are always more than happy to assist you if anything else comes up. Take care!

November 05, 2020

I received fantastic service at this dealership. Derek is great to work with and made things easy. I would highly recommend BMW of South Kansas City. More

by LESLIE.TRAMMELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Nov 07, 2020 -

BMW of Kansas City South responded

Leslie.trammell, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 04, 2020

Not happy my 540i wasn’t thoroughly inspected & tested after service before it was given back to me. Now I have to take it back (again) after it was there for 3 days for warranty repairs, some of which we More

by phoward2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paullie Ranker
Nov 18, 2020 -

BMW of Kansas City South responded

phoward2, we regret you had this experience and would appreciate the opportunity to discuss it further. Please reach out to our General Manager Jhoda Edquist at your convenience. You can reach him at 816-501-2700 and we look forward to turning this around for you.

November 04, 2020

From the time you arrive on site,, there is nothing but total professionalism displayed by the team. Courteous, welcoming and great customer service throughout. Well done. More

by FS4CDWILSON2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer, Clinton Wong
Nov 07, 2020 -

BMW of Kansas City South responded

Hi Fs4cdwilson2016, thank you so much for your positive comments about BMW of Kansas City South! Thanks again for the recommendation, and have an amazing day!

November 04, 2020

Great customer service, got my vehicle back to me the same day & answered any questions I had. It was nice to see a video of my vehicle getting inspected as well. More

by Shaheer Qayyum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Nov 07, 2020 -

BMW of Kansas City South responded

Shaheer Qayyum, we're happy you found our staff to be so supportive during your experience here at BMW of Kansas City South. Thank you so much again for your feedback! We hope you have a great day!

November 04, 2020

Clinton Wong took great care of me and got me in and out quickly in less than an hour. Will be coming to BMW of Kansas City South for all my service from now on! More

by Greg Morales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Nov 07, 2020 -

BMW of Kansas City South responded

Greg Morales, your wonderful feedback and rating mean a lot to us. We can't wait to see you again, have a great day.

November 01, 2020

The guys in service were great!My brand new 2021 X5 The guys in service were great! My brand new 2021 X5 threw a drive train code after the engine hiccuped so I limped on over to BMW South. Got a loan More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Nov 05, 2020 -

BMW of Kansas City South responded

Rick, thank you for your note. We are extremely pleased you had a great experience with us and glad to hear everything was fixed in one day for you!

November 01, 2020

Great service always. Congratulations all the crew members there. I’m very satisfied with the service you provide. Keep doing what you do and thanks More

by SALVADOR.MARTINEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Nov 05, 2020 -

BMW of Kansas City South responded

Salvador, your feedback is great to hear and we are so glad you are satisfied with the service. We'll keep working hard to earn your trust and confidence.

November 01, 2020

Very professional...efficient and pleasant experience. Will be my go-to service center. Very clean and impressive facility. The service video was a very nice touch. More

by CAL2W11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Nov 05, 2020 -

BMW of Kansas City South responded

CAL2W11, thank you for the feedback. We strive to keep a clean facility and are so happy you enjoyed the service video! We look forward to working together for a long time.

November 01, 2020

Wonderful team through and through. Helpful, attentive and knowledgeable. Everyone was extremely patient despite the fact we had our toddler daughter in tow. They had coloring books and crayons to help ke More

by HTROB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin
Nov 05, 2020 -

BMW of Kansas City South responded

HTROB, thank you for your feedback! We are glad to hear you enjoyed yourself, especially your daughter!

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