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BMW of Kansas City South

Kansas City, MO

4.8
2,090 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,090 Reviews of BMW of Kansas City South

November 01, 2020

Excellent service as always. It is always easy to get in for an appointment and they always have loaner cars available. The service reps also do an excellent job of reviewing the findings and repair recomme More

by BLJ08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Nov 05, 2020 -

BMW of Kansas City South responded

BLJ08, thank you for your note. We're so happy you enjoy the level of service you receive and the complimentary BMW loaner vehicles we have available.

November 01, 2020

Always excellent and honest service from Clinton Wong. A true professional and enthusiast. Giuseppe also remains super engaged even though I have already bought a car. More

by ACKUEHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Matthew Bayer, Clinton Wong
Nov 05, 2020 -

BMW of Kansas City South responded

ACKUEHL, we greatly appreciate your note on Clinton and Giuseppe. We are proud of them as well and so pleased you had a great experience.

October 31, 2020

Great first impression. Car was fixed and bright bakc to bmw standards. Derek worked with the warranty company to get my tie rods covered. Overall excellent experience. One thing don’t charge for More

by Luckymcginn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Nov 05, 2020 -

BMW of Kansas City South responded

Luckymcginn, we greatly value your feedback. Derek works tirelessly with his clients to provide a world class experience and it is fantastic to hear that you agree. We look forward to working together with you for a long time.

October 31, 2020

Clinton was great. Great fast service. Appreciate the waiting area and attention to detail of making sure car was clean after visit. Thanks a bunch. More

by SHAMER70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Nov 05, 2020 -

BMW of Kansas City South responded

SHAMER70, thank you for the feedback on Clinton's level of service. He goes above and beyond for our guests and we're so glad you received that experience.

October 30, 2020

That was the most fun purchasing a car I’ve ever had. Everyone is so great at Hendricks BMW South. Giuseppe was so knowledgeable, patient, and calm. No pushing just wanted to make sure all of our quest More

by Margyporter3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas, Giuseppe Baldin, Colin Coit, Keith Heedum, Samuel Newton
Nov 05, 2020 -

BMW of Kansas City South responded

Margyporter3, we are so pleased you enjoyed your visit to BMW of Kansas City South! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 30, 2020

As always Clinton has taken care of us and our cars. He is very professional and always very helpful with timely quotes and info. Always take to them. More

by CJARVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Nov 05, 2020 -

BMW of Kansas City South responded

CJARVIS, thank you for the feedback on working with Clinton. We couldn't agree more - he is the ultimate professional and delivers a terrific experience.

October 29, 2020

I went in over a year ago to talk with someone in Service about my new BMW which I did buy somewhere else. The guy I spoke with didn't know an answer but said he'd contact me back with an answer. He never di More

by FNinety
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Nov 05, 2020 -

BMW of Kansas City South responded

Fninety, we are very happy we could provide you with a positive experience! We're looking forward to your next visit with us!

October 29, 2020

Giuseppe and Vida were extremely accommodating when I fell in love with the X2 on the showroom floor. I had no intention of purchasing a car that day but they showed me how it could be done with little e More

by HARTGARYLINDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vida, Giuseppe Baldin
Nov 05, 2020 -

BMW of Kansas City South responded

Hartgarylinda, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Kansas City South! Thank you again for leaving us this response!

October 29, 2020

Absolutely the most attentive and accommodating service. Will recommend highly to others. They went out of their way to make sure I was completely satisfied. More

by MICHAEL@180DEGREE.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Nov 05, 2020 -

BMW of Kansas City South responded

Michael@180degree.net, we are very happy we could provide you with a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 29, 2020

The service department at BMW South Kansas City is outstanding. Norm was my service representative. He is better than outstanding. My new BMW was in the shop for five weeks. More

by RMDM1801
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Norm in the service department
Nov 05, 2020 -

BMW of Kansas City South responded

Rmdm1801, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Kansas City South!

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