BMW of Kansas City South

This is a great place to buy a BMW. Their selection is impressive. I did not buy a BMW here, I bought a used car that was a different make. After the purchase, I was contacted by the sales person that I impressive. I did not buy a BMW here, I bought a used car that was a different make. After the purchase, I was contacted by the sales person that I worked with, I thought that was nice. Since the car was for a family member, I didn't spend a lot of time driving it, but whenever I did, I would find small issues and would call and ask about them. I wasn't handed the car fax report with the list of reconditioning that was done, so that seemed fair to me. Little did I know, but I was viewed as a nuisance. I had an agreement with the General Manager on purchase day and he agreed to help me get an extra key at COST since the car had just one key. That was not honored and was a long drawn out issue that resulted in me just going to local dealer and they programmed a key for me and I paid full retail. Keep in mind, when you sign the "we owe" paperwork it's legally binding, I guess not for them though. The long story ends with the sales manager telling me "I bought the cheapest car on the lot that they had". Wow, sorry about that. But remember I did buy it, no one just gave it to me. I was actually considering a new BMW within the next year and I still am, but I'll do my research and work with someone that values my money and appreciates the money they made off selling the cheapest car they had on the lot. Service pre-sale was great, the car I came to see was actually there and reserved just for me. After the sale not so great. I'm not sure they were completely honest about the re-conditioning they did. The wheels weren't even balanced. We can all buy the extend warranty from the dealer, but that lines their pockets with even more money. More

Norm was fantastic to work with. His communication and advice helped make this transaction happen in a smooth manner. I highly recommend qhen you visit to ask for Norm. He will always make sure you are w advice helped make this transaction happen in a smooth manner. I highly recommend qhen you visit to ask for Norm. He will always make sure you are well cared for. More

Very pleased! Thanks thanks thanks thanks thanks thanks Very pleased! Thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks t Very pleased! Thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks More

Clint Wong has been my service coordinator for years and is excellent. He never tries to talk me into any services that aren’t needed is excellent. He never tries to talk me into any services that aren’t needed More

Dennis Everette showed up on time was very courteous , knew exactly washstand is required to be done, and did great job I would recommend him to my friends knew exactly washstand is required to be done, and did great job I would recommend him to my friends More

Clint, my service advisor did a great job bringing my newly purchased 440 up to date with the needed service. I definitely return to BMW South for my service newly purchased 440 up to date with the needed service. I definitely return to BMW South for my service More

I can’t begin to explain how phenomenal the customer service is here. Giuseppe Baldin is exemplary in how BMW wants their customers taken care of. I'm loyal having bought all my cars from my local Bmw o service is here. Giuseppe Baldin is exemplary in how BMW wants their customers taken care of. I'm loyal having bought all my cars from my local Bmw of Springfield Mo, but BMW of KC South blew them out of the park on everything I mean everything from price, trade and just down to everything!!!! Truly an amazing experiences AND CAR 2021 X5 M50i🥶 I can go on and on but I need to put some miles on this NEW CAR! I hope your experience will be as good as mine! More

Paullie, as well as all other staff, were great. Paullie went out of his way to assist me with installing my new rubber floor mats. I'll definitely come back for all my automotive needs. went out of his way to assist me with installing my new rubber floor mats. I'll definitely come back for all my automotive needs. More

I recently bought a ‘14 228i with almost 23,000 miles. Paullie did a great job of explaining the realities of the available prepaid maintenance Plans. Disappointingly, Hendrick doesn’t offer anything for Paullie did a great job of explaining the realities of the available prepaid maintenance Plans. Disappointingly, Hendrick doesn’t offer anything for a car this age and mileage. This was a service visit for an oil change. More

Excellent service, provided me a loaner for close to a week only complaint is it was better a better model than mine so now they’ve got me thinking about an M model! week only complaint is it was better a better model than mine so now they’ve got me thinking about an M model! More