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BMW of Kansas City South
Kansas City, MO
2,090 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,090 Reviews of BMW of Kansas City South
October 20, 2020
My service visit was excellent! Derek did a great jog of assisting me with my service needs. The technician video was a great addition as well! Keep up the great effort! assisting me with my service needs. The technician video was a great addition as well! Keep up the great effort! More
by KEVIN.HECKENBACH
Verified CustomerEmployees Worked With
Derek Goodhart
October 18, 2020
My experience was very good with South Kansas City BMW Norm Michael was my service writer he went above and beyond to make sure my service was very good and as easy as possible highly recommend Norm and t Norm Michael was my service writer he went above and beyond to make sure my service was very good and as easy as possible highly recommend Norm and this dealership More
by TOEHEADX2
Employees Worked With
Norm Michael
October 17, 2020
My guy Derek in service is the best! Everyone there is great, but its nice to have a dedicated service pro who is familiar with your vehicle and what it needs as it ages. Both my wife and I are always tre great, but its nice to have a dedicated service pro who is familiar with your vehicle and what it needs as it ages. Both my wife and I are always treat well and with equal respect! More
by JOHNNYROYALE
Employees Worked With
Clinton Wong, Derek Goodhart
October 17, 2020
My service tech and the service was fine. But while in the relatively confined office space for the techs, one of them was not wearing a mask. That fellow was also the one who retrieved my car. While in the relatively confined office space for the techs, one of them was not wearing a mask. That fellow was also the one who retrieved my car. While in my car, with the windows closed, he continued unmasked. We wear masks to protect others. Your service department did not meet that expectation. Without this maskless incident, I would recommend the service department of this dealership. More
by MARTIN.KUNY
Employees Worked With
Derek Goodhart
October 16, 2020
Staff was very friendly and professional. Dealership was clean and comfortable. The customer experience was the best I have had in a very long time. clean and comfortable. The customer experience was the best I have had in a very long time. More
by MARKGG
Employees Worked With
Keith Heedum
October 15, 2020
I appreciate all the information Derek provided to me before and after my service!! He’s very pleasant and professional!! ⭐️⭐️⭐️⭐️⭐️ Service every time. Thank you!! before and after my service!! He’s very pleasant and professional!! ⭐️⭐️⭐️⭐️⭐️ Service every time. Thank you!! More
by A4MRSJ
Employees Worked With
Derek Goodhart
October 15, 2020
Although I just had recall repairs completed, the entire process was smooth. I would definitely recommend others to this dealership and also come back for future sales and services. I did not work with anyo process was smooth. I would definitely recommend others to this dealership and also come back for future sales and services. I did not work with anyone specifically listed below, but Norm Michael was great throughout the entire process. More
by HOGANLAUREN
Employees Worked With
Norm Michael
October 14, 2020
Clint at BMW South Kansas City did an excellent job of keeping me informed on the status of my car. They were able to stay close to the quote they provided to fix my convertible roof and not just the wiri keeping me informed on the status of my car. They were able to stay close to the quote they provided to fix my convertible roof and not just the wiring that was quoted at another BMW service center. I own 6 BMW/Mini’s that I use the BMW service centers to help repair and maintain my cars. The BMW South team did a great job of diagnosis and fixing the problem. Looking forward to working with the team in the future on my new projects that I use the BMW service centers to help on projects that I do not have the tools or time to complete. Great video overview by Andreas Hermann More
by rleuszler
Employees Worked With
Andreas Hermann, Clinton Wong
October 13, 2020
They do a fantastic job! Very clean, well managed service department. Clinton was wonderful to work with. He took excellent care and was very thorough. department. Clinton was wonderful to work with. He took excellent care and was very thorough. More
by debsiler78
Employees Worked With
Clinton Wong
