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BMW of Kansas City South
Kansas City, MO
2,091 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,091 Reviews of BMW of Kansas City South
August 15, 2020
Several repairs completed in a timely manner & car runs great. Communication with customer is good & diagnosing the cause of problem is accurate. Very satisfied with this dealership. great. Communication with customer is good & diagnosing the cause of problem is accurate. Very satisfied with this dealership. More
by mlangford3
Verified CustomerEmployees Worked With
Clinton Wong
August 15, 2020
Brought my X5 in for regular maintenance. Service advisor, Clinton Wong, was friendly accommodating and very knowledgeable. I was provided a loaner while my car was being serviced. Great customer se advisor, Clinton Wong, was friendly accommodating and very knowledgeable. I was provided a loaner while my car was being serviced. Great customer service overall!! More
by JOYCE11
Employees Worked With
Clinton Wong
August 14, 2020
Customer service the way it should be! Who knew buying a car could actually be enjoyable?!?! Giuseppe went above and beyond to meet all my demands for my next SUV. . He was considerate o Who knew buying a car could actually be enjoyable?!?! Giuseppe went above and beyond to meet all my demands for my next SUV. . He was considerate of both my time and my budget. He even programmed all my radio channels from my old SUV into the new one. Little thing like this were unexpected but much appreciated. I highly recommend him to anyone looking for a vehicle. More
by Tparsley
Employees Worked With
Jack, Giuseppe Baldin
August 14, 2020
Perfect and seamless process... I loved my thorough explanation of repairs by their tech. He sent a video of all the problems AND near problems! explanation of repairs by their tech. He sent a video of all the problems AND near problems! More
by Benje
Employees Worked With
Andreas Hermann (spelling?), Paullie Ranker
August 14, 2020
Thank you for your service. I appreciated not having to come inside during COVID and all of the digital connectivity (video of inspection, web based fault report, etc). come inside during COVID and all of the digital connectivity (video of inspection, web based fault report, etc). More
by TJ.JOHNSON15USARMY
Employees Worked With
Paullie Ranker
August 13, 2020
Clinton Wong continues to exceptionally.assist me in servicing my car. He and the service department managed to diagnose my issues and fix them extremely quickly - with both Clinton and a technician com servicing my car. He and the service department managed to diagnose my issues and fix them extremely quickly - with both Clinton and a technician coming in on Saturday to get my car complete quicker! More
by thomasgartman
Employees Worked With
Clinton Wong
August 13, 2020
The likelihood of getting a statistically significant sample of reviews would be substantially improved if you did not require a specific written review. I would consider this advice worthy of paying att sample of reviews would be substantially improved if you did not require a specific written review. I would consider this advice worthy of paying attention to More
by DMACRAE54
Employees Worked With
Giuseppe Baldin, Jhoda Edquist, Paullie Ranker
August 13, 2020
Giuseppe did an amazing job and was super patient with me, I 100% recommend him. Had a great experience and I love my car so much! Thank you Hendricks and all the employees that helped me! me, I 100% recommend him. Had a great experience and I love my car so much! Thank you Hendricks and all the employees that helped me! More
by Baileecress
Employees Worked With
Giuseppe Baldin
August 12, 2020
Stuart Williams was the main person (sales person) that I was dealing with. He was great and kept his word all the time. He went above and beyond to take care of some issues during the process and I wish I c was dealing with. He was great and kept his word all the time. He went above and beyond to take care of some issues during the process and I wish I could give him hundred out of 10 ratings. More
by SALIH SAMO
Employees Worked With
Stuart Williams, Colin Coit
August 12, 2020
Excellent, quick service in a socially distanced dealership. My oil change was completed promptly and car washed, and all staff was extremely courteous. Charges and recommendations were explained t dealership. My oil change was completed promptly and car washed, and all staff was extremely courteous. Charges and recommendations were explained to my satisfaction. I would definitely recommend BMW South Kansas City. More
by Ann
Employees Worked With
Paullie Ranker
