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BMW of Kansas City South

Kansas City, MO

4.8
2,091 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,091 Reviews of BMW of Kansas City South

August 15, 2020

Several repairs completed in a timely manner & car runs great. Communication with customer is good & diagnosing the cause of problem is accurate. Very satisfied with this dealership. More

by mlangford3
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
August 15, 2020

Brought my X5 in for regular maintenance. Service advisor, Clinton Wong, was friendly accommodating and very knowledgeable. I was provided a loaner while my car was being serviced. Great customer se More

by JOYCE11
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
August 14, 2020

Customer service the way it should be! Who knew buying a car could actually be enjoyable?!?! Giuseppe went above and beyond to meet all my demands for my next SUV. . He was considerate o More

by Tparsley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack, Giuseppe Baldin
Aug 16, 2020 -

BMW of Kansas City South responded

Tparsley, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South. We can't wait to see you again, have a great day.

August 14, 2020

Perfect and seamless process... I loved my thorough explanation of repairs by their tech. He sent a video of all the problems AND near problems! More

by Benje
Recommend Dealer
Yes
Employees Worked With
Andreas Hermann (spelling?), Paullie Ranker
Aug 16, 2020 -

BMW of Kansas City South responded

Benje, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South

August 14, 2020

Thank you for your service. I appreciated not having to come inside during COVID and all of the digital connectivity (video of inspection, web based fault report, etc). More

by TJ.JOHNSON15USARMY
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Aug 16, 2020 -

BMW of Kansas City South responded

Tj.johnson15usarmy, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

August 13, 2020

Clinton Wong continues to exceptionally.assist me in servicing my car. He and the service department managed to diagnose my issues and fix them extremely quickly - with both Clinton and a technician com More

by thomasgartman
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
August 13, 2020

The likelihood of getting a statistically significant sample of reviews would be substantially improved if you did not require a specific written review. I would consider this advice worthy of paying att More

by DMACRAE54
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Jhoda Edquist, Paullie Ranker
August 13, 2020

Giuseppe did an amazing job and was super patient with me, I 100% recommend him. Had a great experience and I love my car so much! Thank you Hendricks and all the employees that helped me! More

by Baileecress
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin
Aug 16, 2020 -

BMW of Kansas City South responded

Baileecress, we're so glad that we were able to go above and beyond your expectations! We can't wait to see you again, have a great day.

August 12, 2020

Stuart Williams was the main person (sales person) that I was dealing with. He was great and kept his word all the time. He went above and beyond to take care of some issues during the process and I wish I c More

by SALIH SAMO
Recommend Dealer
Yes
Employees Worked With
Stuart Williams, Colin Coit
August 12, 2020

Excellent, quick service in a socially distanced dealership. My oil change was completed promptly and car washed, and all staff was extremely courteous. Charges and recommendations were explained t More

by Ann
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
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