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BMW of Kansas City South
Kansas City, MO
2,091 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,091 Reviews of BMW of Kansas City South
August 21, 2020
Great service and response time when calling to get in. Easy to make appointment and get a loaner car if needed. Highly recommended this dealership for service! Easy to make appointment and get a loaner car if needed. Highly recommended this dealership for service! More
by VALERIEJPANTHER
Verified CustomerEmployees Worked With
Billy Roskosh, Clinton Wong
August 20, 2020
Very easy to work with. Very accommodating, clean and gets you in and out quickly. Derek is a great service agent to work with and communicates great. gets you in and out quickly. Derek is a great service agent to work with and communicates great. More
by KJZANKER
Employees Worked With
Derek Goodhart
August 19, 2020
Friendly and professional service. I would recommend Hendrix to anyone looking for a deal on a luxury car. They all seemed very passionate about the BMW. Hendrix to anyone looking for a deal on a luxury car. They all seemed very passionate about the BMW. More
by ARTLINDA
Employees Worked With
Keith Heedum, Billy Roskosh
August 18, 2020
Excellent and fast service! Will return to them for any additional service or sales needs. Would also recommend the team to anyone needing sales/service! additional service or sales needs. Would also recommend the team to anyone needing sales/service! More
by josephjameslopez
Employees Worked With
Derek Goodhart
August 18, 2020
Always a good experience with the Service Team at South KC BMW. Knowledgeable and friendly. The video review of my car a few hours after they had it was very helpful. KC BMW. Knowledgeable and friendly. The video review of my car a few hours after they had it was very helpful. More
by dennis64
Employees Worked With
Paullie Ranker
August 18, 2020
We were treated very respectfully & got a pretty good deal on my car. I would happily purchase another vehicle from this dealership in the future. deal on my car. I would happily purchase another vehicle from this dealership in the future. More
by ROBINMWOOLERY72
Employees Worked With
Samuel Newton
August 16, 2020
I don’t like the paint chip work done look worse very disappointed I did not expect to look like that all. Paul was nice but work done was a 0. disappointed I did not expect to look like that all. Paul was nice but work done was a 0. More
by Desiré Galvarro
Employees Worked With
Matthew Bayer, Paullie Ranker
August 15, 2020
Best car buying experience, ever This is the 3rd time that I've purchased a BMW with this dealership. I have always had great experiences whenever I've visited, whether it was to purc This is the 3rd time that I've purchased a BMW with this dealership. I have always had great experiences whenever I've visited, whether it was to purchase my first BMW or because of needed service. Their dedication to the customer has always amazed me. Everyone who works at this location are beyond friendly and kind. Every worker speaks to you, asks if there is anything that you need, and they try to answer any questions or address any concerns during your visit no matter the issue. Purchasing my new BMW this particular time was the best experience I've ever had buying a car, hands down. My salesperson was Giuseppe, and he provided me with exceptional service. I needed a new car because of circumstances beyond my control, and he jumped right to the challenge, helping me find exactly what I wanted. He listened to what I had to say, gave his opinions and input when needed, and made the whole car buying experience effortless for me. Giuseppe was easy to talk to, and he listened to everything I had to say. Never once was I pressured to buy something I didn't want or was I told that they couldn't help me. I cannot recommend this dealership enough to anyone who is currently in the market for a BMW and a great car buying experience. I honestly cannot give Giuseppe enough stars for all of his hard work and patience while getting my deal done. More
by Nycee75
Employees Worked With
Giuseppe Baldin
August 15, 2020
Liked walk around text video of undercarriage. Appreciated service advisor explaining services and car features. Online appointment app worked great. On time service appointment was appreciated. Appreciated service advisor explaining services and car features. Online appointment app worked great. On time service appointment was appreciated. More
by susankporter4
Employees Worked With
Paullie Ranker
August 15, 2020
Service department visit was smooth from start to finish. Very professional staff and comfortable facility. Clint was great to work with, super knowledgeable and efficient. Had a minor follow up appointme Very professional staff and comfortable facility. Clint was great to work with, super knowledgeable and efficient. Had a minor follow up appointment for a warranty repair, seamless and no hassle with courtesy car. I’ll be bringing my BMWs here for service every time. More
by Jon K
Employees Worked With
Clinton Wong
