BMW of Kansas City South

Mobile recall repair. Very convenient . I didn't know this mobile service was available. Very helpful and convenient to get this done while my customers car was in my shop for repairs. I didn't know this mobile service was available. Very helpful and convenient to get this done while my customers car was in my shop for repairs. More

I experienced the usual high level of customer service now with Covid 19 safety protections in place. I appreciate the extra small touches like the free pen to limit contact. now with Covid 19 safety protections in place. I appreciate the extra small touches like the free pen to limit contact. More

Derek wise, as usual, on top of his game. Immediately identified the small problem With the car. Always offering good suggestions. He fits the mold I believe that Hendrick strives for—that’s why I use identified the small problem With the car. Always offering good suggestions. He fits the mold I believe that Hendrick strives for—that’s why I use BMW KC South More

Best car buying experience ever. Staff and building were excellent. Very knowledgeable about your products. We were treated with respect. The prices on your website were the true prices. (Very rare with oth excellent. Very knowledgeable about your products. We were treated with respect. The prices on your website were the true prices. (Very rare with other car dealers) We'll be back. More

Great staff, they deliver in every way. Highly recommend Keith, he answered all my questions and made it an enjoyable experience. The whole staff said welcome back when I came to pick up my vehicle. Very fr Keith, he answered all my questions and made it an enjoyable experience. The whole staff said welcome back when I came to pick up my vehicle. Very friendly service. I will recommend this dealership for anyone looking for a new car. More

Such a wonderful team and wonderful dealership. They made the process of leasing a new car extremely easy! Giuseppe took the time to get to know what was important for me and made switching cars an ease. the process of leasing a new car extremely easy! Giuseppe took the time to get to know what was important for me and made switching cars an ease. More

The porters in the service department are very polite and Courteous. The whole department is extremely clean and well organized, I was able to get in and out quickly Courteous. The whole department is extremely clean and well organized, I was able to get in and out quickly More

The representative sent out of BMW South Kansas City was extremely courteous and helpful. He made sure my vehicle was properly fixed and informed me when I should call for following repairs. extremely courteous and helpful. He made sure my vehicle was properly fixed and informed me when I should call for following repairs. More

Very polite easy to talk to service advisors. There system is pretty fast and easy the tech sends a video of your vehicle being looked over and explains it plus they send emails and texts about everyth system is pretty fast and easy the tech sends a video of your vehicle being looked over and explains it plus they send emails and texts about everything sends you a itemized bill fast. More

It is always a pleasure working with Mr. Clinton Wong. Mr. Wong has always provided me with exceptional customer service and the service department does a wonderful job on my BMW needs. Mr. Wong has always provided me with exceptional customer service and the service department does a wonderful job on my BMW needs. More