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BMW of Kansas City South

Kansas City, MO

4.8
2,090 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,090 Reviews of BMW of Kansas City South

July 30, 2020

Mobile recall repair. Very convenient . I didn't know this mobile service was available. Very helpful and convenient to get this done while my customers car was in my shop for repairs. More

by CHRISTALLEY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Jul 31, 2020 -

BMW of Kansas City South responded

Christalley0, we are glad we could help! We can't wait to see you again, have a great day.

July 30, 2020

I experienced the usual high level of customer service now with Covid 19 safety protections in place. I appreciate the extra small touches like the free pen to limit contact. More

by HAWIDNER
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jul 31, 2020 -

BMW of Kansas City South responded

Hello Hawidner, we appreciate you taking the time to leave us this feedback. We can't wait to see you again, have a great day.

July 30, 2020

Derek wise, as usual, on top of his game. Immediately identified the small problem With the car. Always offering good suggestions. He fits the mold I believe that Hendrick strives for—that’s why I use More

by markD
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Jul 31, 2020 -

BMW of Kansas City South responded

Markd, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South. Please don't hesitate to reach out if there's anything additional we can do for you.

July 30, 2020

Best car buying experience ever. Staff and building were excellent. Very knowledgeable about your products. We were treated with respect. The prices on your website were the true prices. (Very rare with oth More

by janetmongeon
Recommend Dealer
Yes
Employees Worked With
Keith Heedum
Jul 31, 2020 -

BMW of Kansas City South responded

Janetmongeon, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South. We can't wait to see you again, have a great day.

July 29, 2020

Great staff, they deliver in every way. Highly recommend Keith, he answered all my questions and made it an enjoyable experience. The whole staff said welcome back when I came to pick up my vehicle. Very fr More

by MWALSH1455
Recommend Dealer
Yes
Employees Worked With
Keith Heedum
Jul 31, 2020 -

BMW of Kansas City South responded

Mwalsh1455, we're glad to hear you enjoyed your visit. Thank you, and have a fantastic day!

July 29, 2020

Such a wonderful team and wonderful dealership. They made the process of leasing a new car extremely easy! Giuseppe took the time to get to know what was important for me and made switching cars an ease. More

by Drogers23
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin
Jul 31, 2020 -

BMW of Kansas City South responded

Drogers23, we're glad to hear you enjoyed your visit. We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South

July 28, 2020

The porters in the service department are very polite and Courteous. The whole department is extremely clean and well organized, I was able to get in and out quickly More

by slpfiffner
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Jul 29, 2020 -

BMW of Kansas City South responded

Slpfiffner, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South.

July 28, 2020

The representative sent out of BMW South Kansas City was extremely courteous and helpful. He made sure my vehicle was properly fixed and informed me when I should call for following repairs. More

by Nicjonjp
Recommend Dealer
Yes
Employees Worked With
Colin Coit, Rodkem Matthews, Matthew Bayer, Marqueita Marisette
Jul 29, 2020 -

BMW of Kansas City South responded

Nicjonjp, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South.

July 28, 2020

Very polite easy to talk to service advisors. There system is pretty fast and easy the tech sends a video of your vehicle being looked over and explains it plus they send emails and texts about everyth More

by andrew.ronk24
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Jul 31, 2020 -

BMW of Kansas City South responded

Andrew.ronk24, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South. We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South

July 28, 2020

It is always a pleasure working with Mr. Clinton Wong. Mr. Wong has always provided me with exceptional customer service and the service department does a wonderful job on my BMW needs. More

by nv_gram
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jul 31, 2020 -

BMW of Kansas City South responded

Nv_gram, thank you for your kind words and this wonderful review!

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