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BMW of Kansas City South
Kansas City, MO
2,090 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,090 Reviews of BMW of Kansas City South
July 01, 2020
Service function was fine but customer service was poorly executed. Wanted me to sit around for 45 minutes so car could be washed. Absolutely ridiculous. executed. Wanted me to sit around for 45 minutes so car could be washed. Absolutely ridiculous. More
by wmcon
Verified CustomerEmployees Worked With
Paullie Ranker
July 01, 2020
Great service. Jhoda and his team diagnosed the problem and sent video footage of inspection explaining. This was the time I had experienced video detailing tge inspect and it was great. Brett and sent video footage of inspection explaining. This was the time I had experienced video detailing tge inspect and it was great. Brett More
by FERKENHOFF
Employees Worked With
Jhoda Edquist, Paullie Ranker
July 01, 2020
I really like the service team at BMW of KC South. Good, professional group and worked really hard to resolve a complicated problem with my 6 series door. professional group and worked really hard to resolve a complicated problem with my 6 series door. More
by heatherdavemeyer
Employees Worked With
Clinton Wong, Derek Goodhart
June 30, 2020
Please wear masks and make the sales experience comfortable .denis was great but we are in a pandemic. BMW should require masks at this time comfortable .denis was great but we are in a pandemic. BMW should require masks at this time More
by OMAR.A.KHAN123
Employees Worked With
Denis Vukorep
June 30, 2020
Response very professional This is my first time to purchase BMW there. Very good sales person Tim Branson who replied to me professional and on time. Love shopping experience! This is my first time to purchase BMW there. Very good sales person Tim Branson who replied to me professional and on time. Love shopping experience! More
by Z12131973
Employees Worked With
TIM BRANSON
June 30, 2020
The best experience ever for a BMW shopper. They really take care of you as a customer. You don’t see as much care as you may see it here. Highly recommended! take care of you as a customer. You don’t see as much care as you may see it here. Highly recommended! More
by ALABBULMUHSINMO
Employees Worked With
Derek Goodhart
June 30, 2020
Clinton Wong is phenomenal! He is a great communicator and always takes great care of us. I would highly recommend working with Clinton at BMW of Kansas City South. and always takes great care of us. I would highly recommend working with Clinton at BMW of Kansas City South. More
by MARK.S (Overland Park, KS)
Employees Worked With
Clinton Wong
June 29, 2020
Glad service vehicle is available. Takes a while to wait for parts with an older vehicle. Wish the insurance had paid for a new mirror not just a used one. for parts with an older vehicle. Wish the insurance had paid for a new mirror not just a used one. More
by KEVIN.P.CHRISTENSEN
Employees Worked With
Clinton Wong, Paullie Ranker
June 29, 2020
Quality of work is questionable. Limited contact with personnel. Replacement has already fallen out. Asked to make all necessary repairs ..According to suggestions. Not accomplished personnel. Replacement has already fallen out. Asked to make all necessary repairs ..According to suggestions. Not accomplished More
by johnniethompson143
Employees Worked With
Clinton Wong
