BMW of Manhattan

BMW of Manhattan Best Service!! I brought my 2014 M4 for its schedule service appointment and everything went great. Vehicle was repaired & washed on time. Can ask for better service I brought my 2014 M4 for its schedule service appointment and everything went great. Vehicle was repaired & washed on time. Can ask for better service. Richie Tavera/Service Advisor & Service Manager were amazing. I would recommend everyone to BMW of Manhattan. More

Perfect I‘ve been having my cars serviced at BMW of Manhattan for many years now. I have always been extremely satisfied with their service and results. From I‘ve been having my cars serviced at BMW of Manhattan for many years now. I have always been extremely satisfied with their service and results. From the time you drive in and are greeted by their friendly staff to the personnel at checkout has always been a pleasurable experience for me. I most recently had my car serviced at BMW NYC. My service adviser Matt Bechard was professional and extremely courteous. He had told me to leave the car there and he would call to let me know what needs to be done after it had been diagnosed. He would also tell me with that call when the approximate date it would be completed. The very next day he called as promised and I was told that specific information. I was thrilled by my next call from Matt telling me that my car was ready, which was 3 days earlier than expected. His diligent communication and his genuine caring for my concerns were very commendable. Also, when I went to pick up my car, I was able to sit and talk with Jia Ho (service manager) who took the time to analyze and give me his professional advice about my daughters BMW. This sitting with Mr. Ho turned out to be invaluable to us. I find and have always found BMW of Manhattan to be A+++++ More

Always very happy with service at BMW Manhattan I'm always very happy with my service at BMW Manhattan. I know my car will be taken care of and given the attention it needs. Employees are always c I'm always very happy with my service at BMW Manhattan. I know my car will be taken care of and given the attention it needs. Employees are always courteous and they always wash and clean my car. I'd recommend them to anyone!!!! More

Exceptional Service Service was fantastic, quick, and easy. My advisor my very understanding, knowledgable, and friendly. Will continue to have my car serviced at BMW on Service was fantastic, quick, and easy. My advisor my very understanding, knowledgable, and friendly. Will continue to have my car serviced at BMW on Manhattan. More

Professional. Prompt. Knowledgeable. I dropped my car off, met with the advisor who told me exactly when I should expect my car, and they gave me a loaner right away. It was such an easy I dropped my car off, met with the advisor who told me exactly when I should expect my car, and they gave me a loaner right away. It was such an easy process. And my car was ready on time as promised! Thanks! More

never again will i buy from this dealer again> I brought my car over for repair, youse lie and say its 3 spark plugs that are bad>600$ plus> 300$ for a air filter. I go over to bmw tenafly and they I brought my car over for repair, youse lie and say its 3 spark plugs that are bad>600$ plus> 300$ for a air filter. I go over to bmw tenafly and they say my engine is leaking oil on to the spark plugs, and because the engine is under my warranty I pay nothing...... More

All 4 tire de senor issue 4th at this location for all sensors. First it was because the winter then it was the software. Then the service manager James tells me it's because o 4th at this location for all sensors. First it was because the winter then it was the software. Then the service manager James tells me it's because of the nail on the in the back left tire. The man treated me like a woman who does not know why she is talking about. I'm sure that their technicians have no idea or to diagnose a problem. The men there are sexist and I will be writing letters to all of upper management to how I was treated. The letter will sound better than this because I am walking. I speak to many people for my job and network daily. I will be sure to speak of my experiences with BMw. More

Poor customer service I have been a BMW owner since 2006. I came with my friend to have her car serviced and the way we were spoken to was an obnoxious, rude and disrespect I have been a BMW owner since 2006. I came with my friend to have her car serviced and the way we were spoken to was an obnoxious, rude and disrespectful. I have never been treated this way in any dealership yet alone a BMW. The manager was even worse. She has been there 4 times for the same issue and still no resolution. The worst experience ever. More

Outstanding service Thank you for every one I got exultant services as usual very professional And curtsy services I will be back for sure Thanks again to Mr Rob f Thank you for every one I got exultant services as usual very professional And curtsy services I will be back for sure Thanks again to Mr Rob felizardo Sameh kamel More

Great Service Advisor and Service, but MISSING wallet My SA Jim was great, he updated me on the progress of what was going on with my car, furthermore i was satisfied with the end result of my service. BU My SA Jim was great, he updated me on the progress of what was going on with my car, furthermore i was satisfied with the end result of my service. BUT, someone has quick hands, i left my Luis Vuitton wallet (with no cash) in the side pull out pocket of the door, which can only be seen if you actually pull open the compartment (as if someone was intentional looking for something). I immediately told someone after i got my car that something was taken out, but theres "nothing they can do". I was satisfied with my experience until that moment my wallet was stolen., Carl Bombara More